Head of Operations

Job Description

An outstanding opportunity has arisen for an experienced Head of Operations to take a leading role within a respected independent estate agency in Kentish Town. This position combines operational leadership commercial awareness and people management across residential sales and lettings.

Worth Recruiting Property Industry Recruitment

Job Title: Head Of Operations

Sector: Residential Lettings

Location: Kentish Town NW5 2AA

Salary: 40000 per annum

Position: Permanent Full-Time

Reference: WR93227

Working closely with the Director you will oversee the day-to-day running of the business while driving performance developing the team and supporting business growth. This is a hands-on leadership role requiring someone who can inspire others maintain exceptional operational standards identify new business opportunities and ensure the office continues to deliver outstanding service to clients across both sales and lettings.

Whats in it for you (Benefits):

• Competitive salary with performance-related incentives
• Senior leadership position with genuine influence over business growth
• Opportunity to work closely with the Director on strategic development
• Friendly professional and collaborative working environment
• Career progression within a successful independent estate agency

The Company:

• Independent residential estate agency specialising in sales and lettings
• Strong reputation for delivering exceptional customer service across the local market
• Committed to continuous improvement high professional standards and business growth

What Youll Be Doing (Key Responsibilities) as Head of Operations:

• Lead motivate and develop the sales and lettings teams to achieve business objectives
• Oversee the daily operational management of the office ensuring efficient processes and consistently high standards
• Monitor business performance analyse KPIs and implement strategies to improve productivity and profitability
• Generate new business opportunities by building relationships with vendors landlords and local contacts
• Ensure compliance with all relevant legislation company procedures and industry regulations
• Support recruitment onboarding staff development and succession planning while acting as deputy to the Director when required

What our client is looking for (Skills & Experience):

• Previous senior leadership experience within residential estate agency is essential
• Proven ability to manage motivate and develop high-performing teams
• Strong knowledge of residential sales lettings and property legislation
• Commercially minded with a successful track record of business development
• Excellent leadership organisational and decision-making skills
• Confident communicator with the ability to build lasting client relationships
• Able to analyse performance data and implement effective operational improvements

Is this the role for you

Contact Worth Recruiting now! If you are interested in this Head of Operations role please contact the Property Recruitment Team at Worth Recruiting immediately quoting job reference: WR93227.

About Your Application:

• Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours please assume that on this occasion your application has not been successful.
• Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information please see our privacy policy on our website.
• Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client.
• Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our clients job description including details like the salary may change without prior notice and in any case may be influenced by the skills qualifications previous experience attitude and ability of a candidate.

About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency Lettings Commercial Property Surveying Property Management Financial Services and Prop Tech. Find out more at: .

Job Reference: WR93227 Head of Operations Residential Estate Agency