Head of Maintenance

Head of Maintenance

Full Time 40 Hours Per Week Rate 16.53 per hour.

As Head of Maintenance you are responsible for the effective management of all facilities and maintenance operations within the resort ensuring the smooth running of the Maintenance & Grounds Department through managing and supervising staff contracts planning energy conservation and liaising with Resort Manager.

To care about your property and to lead your team daily to resolve issues as they arise but also to play a leading role in maintaining the quality of the resort in proactive maintenance schedules.

• Commitment and dedication to our HGV Culture (Mission Vision and Values) is an expected behaviour to be displayed to our guests and Team Members at all times.

Specifically as head of our facilities team you will perform the following tasks to the highest standard:

• Leading the Maintenance Team in the day-to-day maintenance operation of the resort including service standards equipment schedule and work schedules
• Deal with recruitment induction training and appraisals for team members
• Schedule the team in line with planned and routine activities to deliver optimal levels of productivity
• Provide team with the clear purpose to motivate and support with relevant learning ensuring the team has the appropriate tools and equipment to deliver the service required to external and internal customers and to lead by example at all times
• Provide constant feedback on individual and team performance. Observe coach and provide team with clear purpose they require and support relevant learning and continued development
• Maintenance of all Resort fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
• To make recommendations to the Resort Manager regarding refurbishment expenditure
• Monitor Key Performance Indicators for the Maintenance Department and take corrective action as required to improve equipment inventory quality audit productivity and other objectives
• Maintain asset registers plant/equipment servicing records and effective planning and checking on daily weekly monthly and periodic activity
• Ensure compliance with all relevant company policy and all property/ plant legal obligation/ statutory regulations
• Ensure that reactive works are prioritised completed and closed effectively through working with and supporting your team
• To control supplies stock levels and budgets for spares/parts by means of monthly stock checks
• Support the Sustainability Ambassador to achieve our ESG Goals
• To follow procedures relating to energy conservation
• Prepare rolling preventative maintenance program and ensure appropriate/relevant resources for delivery and checking of contractor performance
• Out of Hours support

To be considered for this role you should have:

• Confirmed experience in a maintenance or facilities management role.
• Strong leadership and team management skills.
• Excellent organisational and planning abilities.
• Knowledge of health and safety regulations.
• Validated competence in financial analysis and budget management.
• Outstanding communication and social skills.
• A dedication to delivering world-class service.
• Must be computer literate proficient in Microsoft Word Excel and Outlook.
• Someone who is a Team Player Collaborative Flexible Fun and Dynamic

Full UK Driving Licence