Head Of Logistics Systems Delivery
Wolverhampton - UK
Job Summary
The Head of Logistics Systems Delivery owns the delivery of the technology platforms and integrations that underpin GSFs National Distribution Centre (NDC) operations. This role is accountable for ensuring that warehouse transport and logistics systems are fit for purpose reliable by design and scaled to support GSFs growth ambition including expansion of NDC capacity and the wider branch network. Reliability and resilience must be engineered into every system from initial design through to live operation and all systems must be implemented in full compliance with GSFs IT and Security policies.
Reporting to the Head of Solution Design & Delivery and working closely alongside the Head of Branch Systems Delivery the role leads a team of systems specialists (Three dedicated engineers) to plan build and land the systems roadmap that enables a resilient efficient and data-driven distribution operation.
Key Responsibilities
Own end-to-end delivery of systems supporting NDC operations including warehouse management (WMS) route planning replenishment and stock accuracy platforms.
Translate operational and supply chain requirements from the business into a clear prioritised systems delivery roadmap in partnership with Operations and Supply Chain stakeholders.
Lead coach and develop the Logistics Systems team (Three dedicated engineers) setting clear objectives and building capability within the team.
Manage delivery governance across logistics systems projects scope timeline budget risk and quality reporting progress to the Head of Solution Design & Delivery and wider IT leadership.
Work alongside the Head of Branch Systems Delivery to ensure logistics systems delivery is aligned with and integrated into the broader IT delivery portfolio and technology roadmap.
Own relationships with key logistics technology vendors and integration partners ensuring contracts SLAs and support arrangements meet the needs of a growing NDC network.
Ensure logistics systems are architected to integrate cleanly with core GSF platforms (including Autopart/Klipboard GSFAPI and Lobster) avoiding point-to-point complexity.
Champion automation and process efficiency across distribution systems identifying opportunities to reduce manual effort and improve accuracy and throughput.
Ensure reliability and resilience are engineered into every logistics system implementation from design through to go-live including appropriate redundancy monitoring alerting and disaster recovery provisions so that NDC operations are not exposed to avoidable downtime.
Ensure new and changed logistics systems are implemented in full compliance with all GSF IT and Security policies including cyber security data protection and change control standards with no deviations permitted without formal risk sign-off.
Support due diligence audit and investor reporting requirements relating to logistics systems in line with GSFs PE-scrutinised operating environment.
Provide clear timely escalation and incident management for logistics systems issues affecting NDC operations minimising business disruption.
Person Specification
Experience
Proven track record delivering warehouse logistics or supply chain systems ideally within distribution retail or automotive parts environments.
Experience leading technical delivery teams with strong people management and coaching skills.
Track record of managing complex systems delivery programmes including third-party vendors and integration partners.
Comfortable operating in a fast-growing PE-backed business balancing pace of delivery with governance and control.
Experience working within a Microsoft-based technology environment (Azure M365) is advantageous.
Skills & Attributes
Strong stakeholder management skills able to build trusted relationships with Operations Supply Chain and IT leadership.
Clear structured communicator able to translate technical detail into business impact and vice versa.
Delivery-focused pragmatic and comfortable making decisions at pace under commercial pressure.
Strong understanding of systems integration principles and data flows across logistics and core business platforms.
A design mindset that treats reliability resilience and security as first-class requirements engineered in from the outset not retrofitted after go-live.
A collaborative leadership style able to work effectively alongside peers such as the Head of Branch Systems Delivery and represent Logistics Systems Delivery within the wider IT function.
Key Relationships
Head of Solution Design & Delivery line manager and primary escalation point.
Head of Branch Systems Delivery peer within IT Delivery close collaboration on cross-portfolio dependencies.
Three dedicated engineers direct reports within the Logistics Systems team.
NDC and wider Operations / Supply Chain leadership key business stakeholders for logistics systems requirements.
Logistics Business Partner key stakeholder representing business priorities and requirements for logistics systems.
IT leadership team reporting on delivery progress risk and roadmap alignment.
GSF Car Parts is one of the UKs leading automotive parts distributors supplying thousands of independent garages throughout the UK and Ireland with parts tools garage equipment and specialist training. The group has over 215 branches nationwide and a turnover exceeding 500 million. Built on the heritage and success of a dozen local brand identities acquired over several years we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain marketing and national accounts. The business also benefits from integrated IT systems which include our industry leading catalogue system Allicat and access to the Groups national garage programme Servicesure.
Required Experience:
Director