Head of Lloyds Intermediaries

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Job Description Summary

Job Description

JOB TITLE: Head of Lloyds Intermediaries

LOCATION: Birmingham Edinburgh Glasgow Halifax Leeds or London

HOURS: 35 hours full time

WORKING PATTERN: Our work style is hybrid which involves spending at least two days per week or 40% of our time at one of our office sites.

About this opportunity

Were rebooting an icon and building the future of finance!

At Lloyds Banking Group our purpose is clear. We help Britain prosper and aim to be the best financial services provider for our customers.

This is a standout opportunity to join a high-performing team and build our intermediary strategy right from the beginning!

The role comes at a pivotal moment. It reports to the Homes Channels & Partnerships Director and leads approximately 75 colleagues. The focus is on owning the successful launch and establishment of Lloyds Intermediaries in the market building the strength and reputation of this exciting new intermediary brand.

Success means a smooth transition for brokers and colleagues. It means influential relationships across the industry. Most importantly it means balanced growth and excellent outcomes for brokers customers and colleagues!

What will I be doing

• Deliver the strategy for Lloyds Intermediaries turning priorities into clear commercial plans.
• Own sales service and financial performance across the channel. Balance sustainable growth profitability risk and customer outcomes.
• Lead relationships with key broker firms strategic partners and industry influencers.
• Represent Lloyds Banking Group at industry forums and strengthen our market influence.
• Use broker customer market and competitor insight to identify growth opportunities and shape future propositions.
• Bring Product Pricing Risk Operations Marketing Data and Technology together. Improve journeys propositions and ways of working.
• Lead inspire and develop approximately 75 colleagues. Create an inclusive high-performing culture with clear accountability and strong succession.
• Lead transformation across the channel. Use data digital capability and technology partnerships to improve performance and make it easier for brokers to do business with us.
• Maintain a strong risk and control environment. Play an active role in the Homes Channels & Partnerships leadership team and lead priorities beyond the immediate remit.

Why Lloyds Banking Group

Were transforming at pace. Investing billions in our people data and tech to change the way we meet the needs of our 28 million customers. Were growing and wed love you to be part of the journey.

What youll need

• Senior leadership experience in private banking wealth management banking propositions or product management
• .Proven success creating and delivering customer propositions and product strategies.
• Strong commercial leadership with experience of P&L ownership pricing and performance management.
• Deep understanding of product governance lifecycle management and customer outcomes.
• Knowledge of banking lending and wealth-related products with fiduciary experience advantageous.
• Experience influencing across complex organisational structures and leading large-scale change.
• Strong critical thinking partner management and decision-making capabilities.
• A track record of building and leading high-performing teams.

*** Internal Only Colleagues ***

There will be an Ask Me Anything Teams Call at 1pm on Wed 14 October for those who want to find out more from the hiring manager Esther Dijkstra. Please contact for the dial in details. Please note this is for internal colleagues only.

This is a place for you

Our ambition is to be the leading UK business for diversity equity and inclusion supporting our customers colleagues and communities and were committed to creating an environment in which everyone can thrive learn and develop.

Were disability confident. So if youd like reasonable adjustments to be made to our recruitment processes just let us know.

We also offer a wide ranging benefits package which includes:

• A generous pension contribution of up to 15%
• An annual performance related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle such as discounted shopping30 days holiday with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work thats interesting and makes a difference to millions of people Join our journey.

At Lloyds Banking Group were driven by a clear purpose; to help Britain prosper. Across the Group our colleagues are focused on making a difference to customers businesses and communities. With us youll have a key role to play in shaping the financial services of the future whilst the scale and reach of our Group means youll have many opportunities to learn grow and develop.

We keep your data safe. So well only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. Well always explain what we need and why with any request coming from a trusted Lloyds Banking Group person.

Were focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together were building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.