Head of Key Account Management (mfd) EMEA

At Statista were all about facts and data for we are the worlds leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services we empower people worldwide to make fact-based decisions.

Founded in Hamburg in 2007 we have quickly grown into a global company with offices in major cities such as London New York Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success but also keeps creating new development and career opportunities for our employees.

We value and celebrate our diverse culture. You are welcome here for who you are no matter where you come from what you look like or whether you prefer bar graphs to pie charts. Your story matters keep writing it as part of our team.

Are you ready to join us

About the role

This is one of the most important leadership hires in the EMEA business. The Head of KAM EMEA will own Statistas most strategically important accounts and lead the team that protects and grows the commercial relationships that underpin our 2026 stability and 2027 acceleration.

You will report directly to the VP Sales EMEA and sit on the EMEA commercial leadership team. This is not a steady-state account management role. It is a transformation mandate to rebuild the KAM function into an enterprise-grade strategic account motion that moves our most important clients from users of data to institutional partners embedded in Statistas AI and intelligence infrastructure.

What success looks like - First 12 months

GRR stabilised across the KAM book through structured renewal discipline early intervention on at-risk accounts and a clear early-warning system.

Every KAM account has a live account plan org map stakeholder map expansion roadmap and renewal forecast.

Economic buyer engagement across the top tier conversations at VP Director and C-suite level not just with research and insights teams.

Connect adoption initiated in strategically important accounts from licence conversation to embedded data infrastructure.

KAM team assessed coached and operating to an enterprise standard structured QBRs value realisation conversations and expansion plays running consistently.

Investment case for FY27 KAM expansion headcount coverage model and tooling presented to the CCO.

Your tasks

Lead and Transform the KAM Team

Own the day-to-day leadership coaching and performance management of the EMEA KAM team.

Assess each KAM against the enterprise motion requirements and build individual development plans. Not everyone will be on the same journey that is a leadership decision not a management failure.

Build a coaching standard grounded in enterprise selling: consultative discovery multi-stakeholder navigation C-suite engagement and business case construction.

Develop the teams ability to move from user-level relationships to economic buyer access and to carry a complex multi-product conversation with credibility.

Install a peer coaching culture where KAMs learn from each other under a clear standard not only from you.

Protect GRR in 2026

Own the renewal and churn-prevention motion across the KAM book.

Build an early-warning system for at-risk accounts usage signals stakeholder changes competitor activity budget cycles with clear escalation and intervention protocols.

Partner with Customer Success leadership to ensure joined-up coverage across adoption value realisation and renewal.

Conduct and coach structured QBRs that demonstrate ROI and surface expansion signals not renewal conversations dressed up as business reviews.

Drive the Enterprise Account Motion

Build and embed the account planning standard across the KAM team org mapping stakeholder matrix commercial roadmap and expansion sequencing.

Lead the movement from user-level selling to economic buyer engagement across the top-tier KAM book.

Own the Connect and Statista expansion motion identifying accounts where data infrastructure conversations are ready to open and coaching KAMs to run them.

Build the institutional knowledge that makes Statistas largest accounts structurally difficult to displace.

Drive NRR Growth

Own NRR targets across the KAM portfolio. Define the expansion plays that unlock commercial headroom in existing accounts.

Identify accounts where Connects consumption-based model opens a new commercial conversation with a new buyer technical commercial and C-suite.

Create structured handoffs with the Customer Success and Scale teams to ensure expansion signals are acted on not lost.

Champion the full OneStatista platform core Connect Statista and IQ roadmap in every strategic account engagement.

Shape the Commercial Operating Model

Define the KAM coverage model which accounts receive full KAM attention at what intensity and how that changes as the portfolio evolves.

Partner with the VP Sales EMEA on the FY27 KAM investment case headcount tooling and the team structure required to operate an enterprise motion at scale.

Represent EMEA KAM in global commercial leadership forums bringing regional evidence and recommendations to shape global strategy and playbooks.

Work closely with New Business leadership to ensure the accounts being landed are the right accounts and that the handoff from new business to KAM is clean.

Your profile

Essential

Substantial enterprise account management or key account leadership experience managing strategic relationships at VP Director and C-suite level with deals at 100k ACV.

Evidence of building or materially improving a KAM or enterprise account function account planning coverage models QBR standards and expansion playbooks.

Proven track record of protecting GRR and growing NRR in a subscription-based model.

Commercial instinct for the enterprise motion value discovery business case construction multi-stakeholder navigation and land-and-expand execution.

Experience developing and coaching account managers to raise the quality of their commercial conversations not just their activity levels.

Ability to lead change in a team that is transitioning from a transactional to an enterprise model without losing the team in the process.

Desirable

Experience in data intelligence research information services or AI-adjacent platforms.

Familiarity with consumption-based or usage-based commercial models.

Exposure to enterprise procurement legal and compliance conversations in regulated industries.

Experience working across multiple European markets in a matrixed organisation.

Why join Statista

The most strategically important leadership role in the EMEA commercial organisation. What you build here defines Statistas growth trajectory.

Direct line to the VP Sales EMEA and CCO your commercial judgement will shape decisions at the top of the business.

A product story that is only getting stronger Connect Statista and StatistaIQ give you a genuinely differentiated platform to build enterprise relationships around.

The mandate to rebuild for enterprise with CEO and board alignment behind the direction. The strategy is set. The opportunity is to execute it.

Real runway. Build this well in 2026 and you will own the enterprise account engine for one of the most recognised data platforms in the world.

Working Model and Compensation

Hybrid working from our London office with regular travel across EMEA and to Hamburg HQ.

Competitive base salary commensurate with senior enterprise leadership range shared at initial screen. Above-band compensation considered for exceptional candidates.

Performance-linked OTE. Pension private healthcare and core benefits.

Recruitment Process

Shortlisted candidates will move through a structured process:

Initial screen with Talent Acquisition.

In-depth conversation with the VP Sales EMEA.

Panel interview with CCO and a commercial peer.

Strategic account plan presentation and live exercise.

Inclusive Application

Statista is committed to building an inclusive workplace and welcomes applications from candidates with different backgrounds experiences and perspectives. We recognise that strong candidates may not meet every listed criterion. If the role interests you and your experience is relevant we encourage you to apply. We are happy to discuss reasonable adjustments at any stage of the recruitment process.

Required Experience:

Director