Head of Issuer Services

PURPOSE OF THE JOB

As a member of Ocorians executive leadership team you will shape the strategic direction and performance of the Issuer Services business strengthening its position as a trusted provider in the capital markets sector. 

You will be accountable for the commercial financial operational and regulatory performance of the portfolio defining and executing a clear strategy that aligns client needs market opportunity and long-term value creation. 

Leading across multiple jurisdictions you will create meaningful shareholder value from this business enhance client experience improve operational effectiveness and ensure the business continues to meet its legal regulatory and fiduciary obligations. 

Location: London England or New York US.
 

MAIN RESPONSIBILITIES

• Financial Management  Lead the financial performance of the Issuer Services business delivering agreed revenue sales profitability and budget objectives. Monitor performance against plan manage budgets and headcount oversee pricing strategies and commercial arrangements and provide robust business and financial forecasts aligned to agreed targets. 
• Operational Excellence  Ensure consistent high-quality delivery of issuer services across all jurisdictions by establishing and monitoring service standards KPIs and operational controls. Drive process improvement automation and scalability initiatives allocate resources effectively to meet client demand and oversee business continuity and operational resilience arrangements. 
• Strategy Development  Review and develop a clear strategy for each business line within the Issuer Services portfolio grounded in client alignment market opportunity competitive position right to win and financial performance. Align the strategy with other business units across the Group to optimise commercial operational and client outcomes. 
• Strategic Delivery  Execute the agreed strategy with pace discipline and conviction. Secure the investment resourcing Board approvals and business or functional support required to deliver strategic priorities while managing the associated change process and delivering against approved business cases. 
• Team Leadership and Development  Spend meaningful time with teams across jurisdictions to build understanding of local cultures market dynamics client needs challenges and opportunities. Establish clear goals drive performance support career development and recognise individual and team success. Develop talent management and succession plans to attract retain and grow high-performing talent. 
• Ocorian Leadership  As a member of the Executive Leadership Team represent Issuer Services in Group-wide discussions and actively contribute to broader strategic commercial and operational decision-making in support of Ocorians Group objectives. 

Qualifications :

KNOWLEDGE SKILLS & EXPERIENCE

• Proven experience leading multi-jurisdictional businesses of significant scale and complexity with accountability for strategic execution operational performance and financial oversight. 
• Strong P&L leadership with a track record of delivering sustainable revenue growth margin improvement and commercial performance through new business acquisition client retention cross-selling and strategic account development. 
• Understanding of the Issuer Services market including structures governance frameworks regulatory environments  
• Demonstrated strategic and transformation capability including portfolio review operating model design business integration organisational restructuring and large-scale change delivery. 
• Experience operating in highly regulated environments with credibility in Board regulator investor and senior stakeholder engagement. 
• Established track record of leading geographically dispersed multi-layered teams building high-performance cultures and delivering results through periods of growth change and transformation. 
• Client-centric commercial leader with experience owning senior client relationships identifying market opportunities and developing scalable go-to-market strategies. 
• Strong strategic judgement and decision-making capability with experience evaluating investment integration optimisation and portfolio-shaping opportunities to maximise long-term value. 

Additional Information :

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC  Clients are at the centre of our world and were committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS  We aim high. We think and act globally seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE  We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple efficient and effective.
• We are COLLABORATIVE  With a curious mindset we ask the right questions to get to the right solution for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL  We behave with integrity at all times and assume positive intent building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if theres anything we can do to make the process easier for you. You can reach us at .

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

Remote Work :

No

Employment Type :

Full-time