Head of Influence & Insights

Great organisations dont just deliver services. They shape understanding influence decisions and inspire change. At YMCA Chiltern Group were looking for an exceptional Head of Influence & Insight to help us demonstrate our impact strengthen our voice across the communities we serve and tell our goes back 140 years but will continue for generations to come! If you are someone who can turn evidence into action and data into meaningful insight and can tell powerful stories that drive positive change then wed love to hear from you.

About the opportunity

This is a senior leadership role at the heart of our growing and ambitious charity. Youll lead our Influence & Insight function bringing together marketing brand impact measurement and organisational storytelling into one connected approach. Working closely with colleagues across YMCA Chiltern Group youll help us better understand the difference we make communicate that difference with confidence and use evidence and lived experience to shape decisions services and strategy. This is an opportunity to build on strong foundations and play a key role in delivering our vision that people can truly belong contribute and thrive on body mind and spirit. What youll be doing You will provide strategic leadership for our Marketing & Brand and Impact & Insight teams ensuring they work together to generate meaningful insight compelling stories and measurable organisational impact. Youll lead the development of YMCA Chiltern Groups organisational narrative bringing together evidence research beneficiary experience and data into a clear and trusted story that resonates with communities partners commissioners and supporters. A key part of the role will be helping the organisation move beyond collecting data to generating actionable insight. Youll champion learning evaluation and impact measurement ensuring evidence is used to improve services shape strategy and demonstrate the difference we make. Youll set the strategic direction for marketing audience development brand and campaigns ensuring our marketing activity is aligned to organisational priorities and focused on delivering meaningful outcomes. Youll also oversee our approach to storytelling reputation and brand ensuring every campaign publication and piece of content reflects our values purpose and impact.

What we are looking for

Significant senior leadership experience ideally within a charity housing community public service or other mission-led organisation. Experience leading teams and delivering strategic activity across areas such as marketing brand audience development impact measurement research insight stakeholder engagement or communications. Strong analytical and strategic thinking skills with the ability to turn complex information into clear insight and practical recommendations. Excellent communication and influencing skills with the confidence to engage senior leaders partners and stakeholders while building shared ownership across teams. A collaborative values-led approach with the ability to balance strategic thinking and operational delivery in a fast-moving environment.

Why this role

This is a rare opportunity to shape how one of Europes largest YMCA organisations understands measures and communicates its impact. Youll lead talented teams influence organisational strategy and help ensure that the voices experiences and outcomes our beneficiaries at the centre of everything we do. Most importantly youll help us demonstrate the real difference YMCA Chiltern Group makes every day strengthening our reach reputation and ability to create lasting change.

Sound like you! Wed love to hear from you. For an informal chat about the role please contact our Associate Director of Income Generation and Impact Tom. M: E:

We offer flexible hybrid working with colleagues typically spending around two days each week in the office to collaborate connect and contribute to team life.

This is a Permeant role.

Hours per week: 37.5

Working Pattern: Monday-Friday

Important information:

We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society this position may require a Basic or Enhanced Criminal Disclosure which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However if you have applied for a similar role within the last 6 months and were not successful please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent skills and potential. We do not discriminate on the basis of Age Disability Gender Reassignment Marriage/Civil Partnership Pregnancy/Maternity Race Religion/Belief Sex and/or Sexual Orientation. We encourage applications from all backgrounds communities and industries and are committed to having a team that is made up of diverse skills experiences and abilities.

One YMCA and its subsidiaries the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive three-day Kickstarter Event.

By the end of these three days there was a brilliantly multi-faceted set of themes and ideas which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do more and better together so that we double our impact by 2025. We deliver a vast array of services across Herts Beds and Bucks that reach over 135000 individuals annually.

These include:

• Provision of over 700 units of accommodation for homeless people
• Move on accommodation for individuals moving onto independent living
• Housing and practical/emotional support for young asylum seekers
• Community HUBs hosting a range of activities and meeting space hire
• Childcare provision in Hertfordshire
• Family support through a network of childrens and family centres covering Hertfordshire and Bedford
• Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children
• Independent sexual violence services across Bedfordshire Luton and Hertfordshire
• Domestic abuse perpetrator reform programmes across Bedfordshire
• Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund
• A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity and it is important to us that all staff and volunteers can fully buy in to our ethos.