Head of Delivery

Head of Delivery

Cambuslang

Salaryfrom69200 - 86500 per annum

Help us create a better future quicker

As Head of Delivery youll be responsible for leading and developing a multi-disciplined team in delivering the safe provision of one or more of the following specific activities with strict adherence to the appropriate regulatory and license obligations for the electricity distribution network;

Operations & Maintenance

Investment Projects

Customer Projects

Whatyoullbe doing

Lead the team to deliver licence area / district business plan outputs in line with financial regulatory and business plan objectives while maximising return on investment and optimising return through incentive mechanisms.

Prepare and manage budgets and monitor appropriate cost information from relevant financial systems. Focus on minimising discretionary spend ensure proactive control of costs and scheme closures within defined timescales.

Analyse business performance to ensure ongoing delivery of outputs are completed within unit and authorised prime costs to required quality standards and within required timescales identifying opportunities for future improvement.

Lead and drive the efficient and effective delivery of performance targets including but not limited to:

o Customer Minutes Lost Customer Interruptions;

o Broad Measure of Customer Satisfaction;

o Guaranteed Standards;

o Time to Connect

o Management of customer complaints

Implement robust stakeholder and customer interfaces to facilitate the delivery and communication of short medium and long-term plans and deliverables affecting local communities and stakeholders.

Deliver robust short (6-12 week) and medium (3-12 month) plans to facilitate business deliverables in line with district plans which are devised to minimise outages to customers.

Compliance with IBE/SPEN processes and procedures in line with business codes of practice.

Liaise with other District management teams to allow for the effective delivery of the wider SPEN Licence objectives.

Lead and integrate asset stewardship and ownership values through sound engineering principles and coordinated planning and delivery activities to improve integrity safety and longevity of the electrical network. Liaise with other Heads of Delivery / Planning to allow for the effective management of the wider license objectives.

Promote and drive exemplary health and safety culture and performance to ensure safe and efficient delivery of all works associated with the overall district delivery plan.

To lead and manage teams to ensure each individuals potential is fully developed and inspire a culture that ensures the delivery of business outputs.

Deliver depot management activities and responsibilities as allocated within Organisational Arrangements documentation as required by the business to ensure effective depot management across the operational depot aligned to the district.

Manage the integration of Operational Excellence principles in all undertakings

Ensure the accurate and timely capture and recording of data within Corporate systems

Ensure customer records are accurately maintained within Corporate systems and that all customer interactions are recorded

Manage Project Closure process in line with Business expectations.

Operations & Maintenance

Deliver maintenance and reliability system performance and network security business plan outputs in line with financial unit cost drivers regulatory and business plan objectives whilst optimising return through appropriate system performance and customer service incentive mechanisms.

Customer Projects

Deliver connections business plan outputs in line with financial regulatory and business plan objectives whilst optimising profitability and return through incentive mechanisms.

Investment

Deliver a portfolio of capital investment projects and associated regulatory outputs integrating the priorities and requirements of customer service capital delivery incentive mechanisms

Whatyoullbring

Expert knowledge of standards required of construction and maintenance works in accordance with regulatory requirements.

Contract & SLA management and general commercial & regulatory awareness with the ability to balance customer service operational delivery and efficient financial performance.

Proven experience of managing motivating coaching and developing teams to ensure each individuals potential is fully developed and to inspire a culture that ensures the delivery of business outputs.

Project / programme management experience with a strong performance ethos and a track record of driving and delivering projects and initiatives.

Track record of effective stakeholder and customer service engagement and management.

Ability to communicate and present information effectively at all levels

Ability to manage competing priorities using sound engineering and financial judgement to determine optimal solutions

Awareness and understanding of key business drivers and the external commercial context in which SPEN is operating

Technical and operational experience in a relevant engineering leading role within a utility environment.

MinimumCriteria

Engineering/professional qualification or equivalent experience.

Proven experience in a comparable managerial role

Operational experience

Whatsin it for you

As well as a competitive salary which is reviewed annually you can also enjoya number ofother benefits. With our pension schemewelldouble match your contribution up to a company contribution of 10%.

At ScottishPower we believeitsthelittle thingswe do in life that makea big difference. From helping you look after your familys wellbeing save for your future andtake personal steps for climate action our benefits are designed to help you do just that- sothat you have everything you need to take care of your world today and tomorrow.Thatswhy our benefits include:

36 days annual leave

HolidayPurchase perfect your work/life balance with extra annual leave

Share Schemes

PayrollGiving andCharityMatchedFunding

Technology Vouchers save more and spread the cost of your technology purchases

Electric Vehicle Schemes to help you transition to green/clean driving

Cycle to Work scheme andPublicTransportSeasonTicketLoans

Healthcare benefit optionsincluding:DentalInsurancePrivateMedicalInsuranceHealthCashPlanand annualHealthAssessments

Life Assurance (4x salary)

Access toSavesmartfinancial wellbeing support

Plusshopping leisure restaurant and gym discounts and unique employee deals on travel insurance and more

Why SP Energy Networks

SP Energy Networks is part of the Iberdrola Group one of the worlds largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland North Wales and in theNorth Westof England. Weoperateover 4000km of cables and lines that make-up the transmission network connecting infrastructure like wind farms into the electricity system.Itsa role that puts us right at the heart of Scotlands ambition to be Net Zero by 2044. Andweretaking it very seriously.Wereinvesting>5.5billion into our transmission network directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent ScottishPower can offer people real career opportunities that meet personal and professional goals in a global organisation.

Inclusion diversity and a social purpose are at the heart of everything we do. Together with our values they bring us together into a stronger more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours so whatever your backgroundyoullfit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities long term conditions mental health conditions or who are neurodivergent or require pregnancy-related support. If you need support please reach out to.

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required the Company will support the employee with the necessary Immigration requirements.

IMPORTANT

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