Head of Contracts Excellence
Hemel Hempstead - UK
Job Summary
Smiths Detection is seeking an experienced commercial and contracts leader to establish and lead our global Contracts Excellence function.
This is a strategically important leadership role responsible for driving best practice governance capability development and continuous improvement across contract management activities globally.
A significant focus of the role will be supporting our growing aftermarket service support and managed service businesses ensuring commercial value is maximised throughout the contract lifecycle while maintaining strong governance risk management and customer relationships.
Working across seven international market regions you will act as the global owner of contract management excellence partnering with commercial programme service legal and finance teams to strengthen commercial discipline improve contract performance and enhance customer outcomes.
What Youll Be Doing:
Lead Contract Management Excellence
- Establish and lead the global Contracts Excellence function.
- Define and deploy best practice contract management frameworks standards and methodologies.
- Build a consistent global approach to contract lifecycle management.
- Develop governance assurance and performance management processes.
- Act as the subject matter expert on contract management strategy governance and commercial risk.
Drive Aftermarket & Service Contract Excellence
- Support and improve management of complex aftermarket support and service agreements.
- Develop frameworks covering:
- Managed services
- Maintenance contracts
- Service agreements
- Framework agreements
- Long-term support arrangements
- Renewals and extensions
- Service level agreements
- Change management
- Improve contractual performance and customer value across service portfolios.
- Support regional teams managing customer-facing service contracts.
Partner Across Global Programmes
- Bring consistency across programme and service contract management.
- Support commercial governance throughout the contract lifecycle.
- Improve visibility of contractual risks obligations and opportunities.
- Drive lessons learned and continuous improvement.
Develop Capability Across the Business
- Build a global community of contract management professionals.
- Mentor coach and support regional teams.
- Develop tools templates and playbooks.
- Promote commercial and contractual best practice across the organisation.
What Were Looking For
Were particularly interested in candidates who have built their careers within B2B service aftermarket support or contract management environments.
You will likely bring experience from sectors such as:
- Defence
- Aerospace
- Security
- Engineering services
- Industrial equipment
- Technology
- Infrastructure
- Transportation
- Utilities
Why Join Smiths Detection
This is a unique opportunity to shape how contract management is delivered across a global technology business operating at the forefront of security defence aviation and critical infrastructure.
Youll have the opportunity to build a truly global centre of excellence influence senior stakeholders across the organisation and drive measurable improvements in commercial performance contractual governance and customer outcomes.
Qualifications :
- Significant experience in contract management leadership within a multinational organisation.
- Strong experience managing complex aftermarket service support or managed service contracts.
- Experience across the full contract lifecycle from negotiation through delivery change management and renewal.
- Commercial governance and contract management framework development experience.
- Experience leading contract management teams and developing capability across organisations.
- Strong stakeholder management and influencing skills.
- Experience working within international B2B customer environments.
Highly Desirable
- Experience supporting both service contracts and major programme contracts.
- Commercial or legal background.
- Contract Lifecycle Management (CLM) framework implementation experience.
- Defence aviation security screening or critical infrastructure experience.
- Experience leading commercial transformation initiatives.
Additional Information :
Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.
Join us and work for a world-leader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Detection nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website.
Remote Work :
No
Employment Type :
Full-time
About Company
Smiths Group is a global technology company that delivers solutions for the worlds evolving challenges. With a history spanning over 170 years, we operate across multiple sectors, including healthcare, energy, defense, and manufacturing. Our five divisionsJohn Crane, Smiths Detectio ... View more