Head of Change

Role Title:Head of Change

Grade and Salary:Grade 9 Competitive Salary

FTE and working pattern:Full-time 35hrs per week; Open-ended

Reward and Benefits:33 days annual leave plus 9 buildings closed days for all full time staff.

About our Team

HeriotWatt University is a leading UK university recognised for worldclass teaching and impactful industryrelevant research with a strong reputation for innovation and enterprise. The University operates across five campuses in the UK Dubai and Malaysia offering specialist programmes in science engineering design business and languages and is Scotlands most international university by student cohort.

The University operates within a complex and dynamic Higher Education environment managing a diverse portfolio of strategic regulatory digital academic and capital change initiatives. The Global Project Management Office was established in 2022 to centralise delivery of a range of university projects providing robust and consistent project management and delivering priority projects in support of the Universitys strategic objectives. The team is based at our Edinburgh campus and is part of the Strategic Planning Performance & Projects directorate.

Purpose of Role

The Head of Change is responsible for establishing leading and embedding the Universitys central change function and change ecosystem in support of Strategy 2035.

This role will oversee the delivery performance of the Universitys strategic and operational change portfolio including capital projects and business change initiatives. The role owns the end-to-end change system: from intake and prioritisation of demand through portfolio planning and governance to delivery oversight benefits realisation and transition into business as usual.

Acting as the Universitys senior authority on change the postholder ensures that change investment decisions are aligned to strategy capacity and risk appetite and that change is delivered consistently sustainably and with measurable value for all stakeholders.

Key Duties and Responsibilities

Change Portfolio Ownership & Prioritisation

• Own and operate the Universitys change portfolio providing a single authoritative view of demand priorities sequencing and capacity.
• Lead portfolio shaping prioritisation and balancing of change against BAU capacity.
• Establish portfolio level decision support for executive governance (value risk benefits confidence readiness).

Change Ecosystem Design & Governance

• Define design and continuously improve the Universitys change ecosystem including:
• change lifecycle processes and standards for multi-category multi-speed and multi-method delivery (scaled by risk and size).
• portfolio programme and project governance
• assurance and stage gate controls
• Establish new change governance structures up to and including University Executive and Committees of Court.
• Establish clear decision rights delegated authorities and escalation routes across the change lifecycle.
• Provide process planning and governance enablement and assurance for the Universitys Strategy 2035 programme and Transformation Office working in partnership with the Transformation Office leadership.

Delivery Oversight

• Provide senior oversight (excluding day-to-day delivery management) of major programmes and high-risk change initiatives.
• Ensure delivery approaches are appropriate (waterfall agile or hybrid) and consistent with university standards.
• Intervene where delivery confidence benefits or adoption are at risk.

Benefits Realisation & Outcomes

• Establish and own the Universitys value and benefits management framework and ensure robust business case management for all major initiatives.
• Use benefits confidence to inform portfolio prioritisation continuation or closure decisions.

Capability Capacity & Professional Leadership

• Provide leadership and line management across all change disciplines (programme / project management business analysis change management PMO).
• Lead strategic workforce planning recruitment and capability development for change capability including competency frameworks and communities of practice.

Change/Technology Partnership

• Establish an effective operating partnership with Technology leaders to align digital transformation and change delivery.

Management Information & Reporting

• Own the Universitys change reporting and MI including portfolio delivery risk benefits and capacity views.
• Provide trusted timely reporting and MI to executive leaders and governance forums.
• Use reporting and MI to drive decision-making transparency and continuous improvement.

Key Stakeholders Authorities & Decision Rights

Key Relationships

• Director of Strategic Planning Projects & Performance - Line Manager accountable executive
• Executive Director of University Operations - Senior Executive Leader (matrix)
• University Secretary & Vice Principal (Governance & Operations) - University Executive Leader
• Vice Principal & Provost - University Executive Leader
• Programme / Project Managers Business Analysts and Project Support Analysts (PMO) - Direct Reports
• Professional Services Directors - Sponsors / stakeholders / peers
• Academic School and Global Research Institute Directors - Sponsors / stakeholders

Decision Rights & Authorities

• Recognised functional owner for change across the University.
• Authority to define implement and maintain University wide change standards governance frameworks and assurance requirements.
• Accountable for developing and maintaining enterprise change portfolio prioritisation recommendations for Executive consideration.
• Authority to provide independent challenge assurance and escalation on high risk or underperforming change initiatives.
• Responsible for escalating material change risks delivery concerns or governance breaches to University Executive and Court level governance as appropriate.

Accountability & Budgetary Responsibility

• Operational budget responsibility; matrix responsibility for the enterprise change portfolio budget: c.20m.
• Accountable for authoring maintaining and baselining the enterprise change portfolio and associated management information.
• Accountable for evolving and approving change processes artefacts templates and governance designs.
• Accountable for defining role profiles and recruiting change capability across the central change function.
• Accountable for delivery performance of large-scale strategic initiatives only where explicitly assigned by the Executive.

This job description is intended as a flexible framework which outlines the key general areas of activity in your position. Other activities may be required which are not outlined above but which are appropriate to the position and grade. Your personal objectives (PDR) will also set out specific tasks and objectives for you to achieve including objectives to help your career development.

Education Skills & Experience

Education

• Postgraduate qualification or equivalent experience in change organisational development higher education management or related field.
• Professional qualifications in change management (e.g. Prosci ACMP) and/or portfolio programme or project management (e.g. APM MoP MSP PRINCE2 Agile).
• Evidence of continued professional development in leadership governance and/or finance.

Skills

• Strategic leader with a clear vision for establishing embedding and maturing enterprisewide change functions.
• Strong enterprise portfolio leadership capability including prioritisation sequencing and balancing change against organisational capacity and risk appetite.
• Expertise across portfolio programme and project management in complex multimethod change environments.
• Advanced governance assurance and control capability with confidence operating in regulated committeedriven contexts.
• Strong financial acumen including capital planning benefits realisation value management and business case governance.
• Benefitsled outcomes focused decision maker able to use incomplete or ambiguous information to support timely executive decisions.
• Ability to build lead and develop multidisciplinary change teams and professional communities of practice.
• Clear confident communicator able to operate across academic leadership professional services and executive forums and to simplify complex change for diverse audiences.
• Strong partnershipbuilding skills with Technology and Finance leaders.
• Advanced analytical criticalthinking and problemsolving skills with sound judgement in highambiguity contexts.

Experience

• Senior leadership experience owning or operating an enterprise change portfolio or transformation function with accountability for standards governance and outcomes (not solely programme delivery).
• Demonstrated ability to design and embed organisational systems (governance standards capability).
• Experience operating effectively in complex regulated and committee driven environments (e.g. higher education public sector research intensive or similarly complex organisations).
• Proven record of providing executive-level decision support for large-scale strategic and business-critical change including prioritisation investment and risk decisions.
• Experience overseeing delivery performance of large multi-stream business and technology-enabled change portfolios intervening where confidence value or adoption is at risk.
• Successful experience establishing and developing multidisciplinary change capability including workforce planning recruitment and professional development.
• Track record of influencing senior governance forums and executive leaders through clear evidence insight and judgement.
• Experience working across multi-campus international or highly federated organisations.

How to Apply

Please submit via the Heriot-Watt on-line recruitment system (1) Cover letter describing your interest and suitability for the post; (2) Full CV

Applications can be submitted until23:55 on Sunday 28^thJune 2026.

About Heriot-Watt University

At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.

Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected trained promoted appraised and otherwise treated on the sole basis of their relevant merits and and diversity are all about maximising potential and creating a culture of inclusion for all.

Heriot-Watt University values diversity across our University community and welcomes applications from all sectors of society particularly from underrepresented groups. For more information please see our website and also our award-winning work in Disability Inclusive Science Careers .

We welcome and will consider flexible working patterns e.g. part-time working and job share options.