Head of Supply & Onboarding

Location: London (Oval) United Kingdom

Type: Full-time. Office-based.

Im Daryl VP of Supply and Operations at Zen Educate

I have been part of Zens phenomenal growth since we launched in 2017 and I am looking for a Head of Supply & Onboarding to own the levers that determine whether our marketplace has the right educators in the right places ready to work when schools need them.

Why we exist

Education is the cornerstone of a thriving society. Schools do their utmost to provide children with positive experiences but having the right staff is essential to fulfilling that promise. Thats where we come in.

Whether its a year 1 teacher to greet her good morning or a Teaching Assistant to support them in the break times Zen helps schools find the right educators faster without breaking the bank.

Schools in the UK spend over 2bn a year on agency staff and over 400m of that goes straight into the pockets of recruitment agencies. Zen is an all-in-one digital platform that gives schools full control over how they find vet and manage temporary educators. School leaders can search book and manage staff in real time while gaining full visibility and control over their spend and compliance.

What we need now is to turn supply into a genuine commercial engine. Thats where you come in.

What we are looking for

Weve built strong foundations already:

• We are one of the largest suppliers of staff to UK schools and one of the fastest growing companies in the UK.

• A supply function that already brings a high volume of educators into the marketplace.

• A differentiated product that makes a genuine impact on the lives of educators pupils and the education system.

Were now looking to level up even further. Right now our supply function focuses on the volume of educators we add into the marketplace. Were looking for a strategic architect to transform it into a commercial engine that manages liquidity where the business needs it. That means:

• Shifting from reactive onboarding to predicting where we need educators ready to be booked by schools through the Zen app.

• Converting more educators through the funnel quickly without ever compromising on quality.

• Designing how supply ramps to match new schools that start using Zen.

Some traits that usually correlate with success in this role

• Youre a strategic operator who wants to build. You come from a structured environment with a few years in top tier management consulting or leading strategic operations in a high growth businesses and you want to own outcomes that move the growth trajectory of a company.

• Youre a first principles thinker. You dont just copy and paste an industry standard playbook. You ask why the process exists and then figure out how to automate it.

• Youre analytically rigorous and thrive in the data. You can build the models that prove why we should or shouldnt invest in a strategy.

• You have a bias for action. You balance making decisions on good data with the knowledge that growing fast means executing and iterating quickly.

What youll own

• End to end functional ownership. You own the full teacher acquisition funnel end to end from diversifying the channels through which we find teachers and teaching assistants through to building the frameworks that tell us where when and what kind of supply we need across the UK.

• Improving our unit economics. Youll own the key strategic metrics: cost per verified educator funnel conversion rates and time from sign up to first day of work without compromising on quality or safeguarding standards.

• Cross-functional strategy. Youll be the primary feedback loop for our Product and Tech teams and your insights will directly influence strategic product builds.

• Regional enablement. Youll equip every region across the UK with the data tooling and playbooks to source educators locally so we always have the liquidity we need.

• Developing high performing teams. Youll coach and mentor a broader team of around 20 mostly based in the London office.

Who youll work with

Were a 400 (and growing!) team operating across the UK US and Canada. Were well funded growing fast and have tremendous unit economics. Simply put were doing really well by doing good. As such were a passionate group of missionaries rather than mercenaries and were looking for someone who shares our passion for the mission of making education better.

Interested Lets go!

If youve made it this far and youre excited then hit apply. If the timing isnt right or youre not sure its a fit reach out anyway. Were always open to talking to those who believe in our mission.

Lets build something that actually matters!