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Job Summary
Medlock Square marks a bold new chapter in the evolution of the Etihad Campus a vibrant yearround destination for culture leisure and entertainment set alongside two global icons: the Etihad Stadium home of Manchester City Football Club and the landmark Coop Live arena.
Named after the River Medlock that runs beneath the site the development celebrates Manchesters industrial heritage while shaping its next era of citydefining experiences. Manchester is known worldwide for its sport music and entertainment and Medlock Square will build on that legacy creating a landmark home for exceptional shared moments and elevating the citys position as one of Europes most dynamic fastgrowing destinations.
At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and allday dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences Medlock Square will deliver highquality hospitality all week long and across the events calendar.
About the role
As BOH Manager (Head Kitchen Porter) youll lead the Kitchen Porter team and take ownership of back-of-house cleanliness organisation and operational support across the kitchen.
This is a hands-on leadership role where youll ensure the kitchen environment runs smoothly behind the scenes maintaining high hygiene standards supporting service flow and making sure the team is set up for success.
Youll play a key role in supporting chefs and ensuring the kitchen operates efficiently during both day-to-day service and high-volume event periods.
You will be responsible for:
BOH Operations & Standards Lead the day-to-day operation of kitchen porter and stewarding activities across all back-of-house areas. Ensure kitchens wash-up areas stores and BOH spaces remain clean organised and service-ready at all times. Maintain a continuous flow of clean equipment and support efficient kitchen operations.
Team Leadership & Development
Lead support and develop the Kitchen Porter team across all shifts. Allocate tasks effectively support recruitment and onboarding and foster a positive high-performing team culture. Ensure appropriate staffing levels are maintained to meet operational demands.
Service & Operational Support
Work closely with chefs and operational teams to support smooth service delivery. Provide hands-on support during busy periods ensuring BOH operations remain aligned with service requirements and operational standards.
Compliance Hygiene & Safety
Ensure all BOH operations comply with food safety hygiene and health and safety standards. Maintain cleaning schedules and compliance records promoting safe working practices and high standards of cleanliness throughout the operation.
Collaboration & Continuous Improvement Collaborate with culinary and operational teams to improve processes efficiency and service support. Provide operational feedback and contribute to continuous improvement across BOH operations.
Skills Knowledge & Expertise
Essential
Experience in a Kitchen Porter or BOH role
Experience supervising or leading a team
Strong organisational and time-management skills
Ability to work in a fast-paced high-volume environment
Good understanding of hygiene and safety standards
Desirable
Experience in large-scale or multi-outlet kitchens
Experience in event-led or high-volume operations
Knowledge of cleaning systems and BOH best practice
Why Join Us
Private Medical Insurance (Vitality) including Virtual GP access and rewards
Group Life Assurance 4x salary paid to your nominated beneficiary
Birthday Day Off an extra day to celebrate
Complimentary Meals on Shift breakfast lunch fruit and hot drinks
Employee Assistance Programme & Wellbeing Platform including counselling support
Employee Discounts Platform (Blackhawk) cashback and savings across major retailers
Company Pension Scheme
Generous Holiday Allowance plus bank holidays
Career Development Opportunities with progression across the campus
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