Head Housekeeper

32000 per annum

A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Manchester on a permanent full-time basis.

The successful candidate will take ownership of the housekeeping function ensuring exceptional cleanliness team performance and compliance with operational standards.

This is an exciting opportunity to lead a motivated team develop people and contribute to a high-quality guest experience in a fast-paced professional environment.

The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team ensuring quality and safety standards delivering training and achieving performance and budget targets.

• Lead manage and inspire the housekeeping team to meet high service standards.
• Build and maintain strong working relationships with hotel management and staff.
• Conduct regular room and floor inspections to ensure consistent quality.
• Monitor site budgets and contribute to cost efficiency.
• Report weekly performance updates to the Operations Manager.
• Oversee recruitment training and development of the on-site team.
• Ensure team members are trained productive and supported through coaching and mentoring.
• Maintain full compliance with health safety and company policies.
• Promote professionalism reliability and a positive team culture.

• Proven experience as a Head Housekeeper or similar supervisory role in hospitality.
• Strong leadership skills with a track record of developing and motivating teams.
• Excellent communication abilities both written and verbal.
• Confident using IT systems for scheduling reporting and team management.
• Skilled in delivering training and maintaining health and safety standards.
• Flexible proactive and approachable with a professional attitude and a sense of humour.

• 32000 per annum.
• Permanent full-time position.
• 40 hours per week.
• Private medical insurance including cover for pre-existing conditions.
• Early wage access available.
• 5.6 weeks holiday (pro rata based on hours worked).
• Comprehensive training and ongoing development.
• Career progression opportunities.
• Discounts with major retailers.
• Access to confidential mental health and wellbeing support.
• Workplace pension scheme (eligibility applies).
• Life insurance after qualifying period.

This is a fantastic opportunity for a skilled housekeeping professional to step into a permanent leadership role and drive standards at a well-established hospitality site in Manchester.

Applicants should be passionate about service quality team success and operational excellence.