GSOC Lead

Who We Are Looking ForThe GSOC Lead will support the day-to-day operations of a dedicated Global Security Operations Centre based in London City. This role requires a detail-oriented and professional individual with strong communication leadership and analytical responsibilities will include overseeing GSOC activity monitoring global events reviewing CCTV and access control alerts supporting travel risk monitoring managing incidents and ensuring clear escalation and communication with internal and external security successful candidate must be able to remain calm under pressure lead by example support team performance and deliver clear effective communication to a global You Will Work OnProvide emergency and non-emergency security system monitoring dispatch and escalation supportOversee GSOC operations during assigned shifts and support Analysts with incident response and decision-makingMonitor global events security alerts CCTV access control systems alarms and other security platformsAssess incidents and escalate risks that may impact client personnel offices assets or operationsWrite and review security incident reports operational updates and situational awareness communicationsCollect evaluate and disseminate information to support timely security action plansSupport travel risk monitoring and escalation for employees and locations of concernWork closely with onsite offsite internal and external security teamsMaintain accurate logs reports files procedures and operational documentationSupport the development and improvement of GSOC procedures workflows and escalation processesCoach mentor and support GSOC Analysts to maintain consistent operational standardsMaintain strict confidentiality when handling sensitive client employee and security informationWhat You Will bringPrevious experience in a GSOC SOC corporate security intelligence military law enforcement emergency operations or critical incident management environmentPrior team lead shift lead supervisory mentoring or escalation management experience is strongly preferredExperience with CCTV access control alarm monitoring travel risk tools incident management platforms and open-source monitoring tools is desirableStrong written and verbal communication skills with the ability to communicate clearly with a global audienceAbility to assess information quickly make sound decisions and escalate appropriately under pressureStrong attention to detail organisational skills and ability to manage multiple tasks or incidents concurrentlyProfessional and composed when dealing with executives clients internal teams external partners authorities and members of the publicCompetent user of Microsoft Office Google Workspace and other technology platforms used in a corporate security environmentMust be willing to sign an NDA maintain strict confidentiality and work a shift-based rota including days nights weekends and public holidays as requiredMust hold or be willing to obtain before deployment a valid SIA licence; an SIA CCTV/Public Space Surveillance licence is strongly preferredWith or without reasonable accommodation the role requires the physical and mental capacity to perform all essential functions addition to other demands the demands of the job include:Must undergo and meet company standards for background and reference checksExposure to sensitive and confidential informationRegular computer usage and use of security technology platformsAbility to handle multiple tasks and incidents concurrentlyFrequent sitting and/or standing during shift periodsStrong focus and attention to detail over extended periodsAbility to remain calm and professional during urgent or high-pressure situationsManual dexterity is required for occasional reaching lifting of small objects and operating office equipmentMust be flexible with the ability to work days nights evenings weekends and public holidays as required