Growth & Operations Manager, London, UK

This is not a maintenance role. Youre one of the first two people in the UK and your job is to go out open doors close deals and turn your network into real paying clients while making sure everything you sell actually runs well once its live.

If you already have two or three people in your network whod be genuinely excited to hear from you about something like this youre exactly who were looking for.

What Youll Do

Growth & Sales 

• Own new business generation for heycater! London: prospect pitch negotiate and close new B2B clients
• Build and work a real pipeline you track it you own it youre accountable for it
• Turn your existing network in London catering and corporate events into signed business not just warm conversations
• Represent heycater! at industry events and in direct outreach youre often the first heycater! person a prospect ever meets
• Shape the London growth strategy with the Head of UK and push for the moves that actually grow revenue

Client & Account Growth

• Own B2B client relationships end-to-end with a clear eye on upsell and expansion revenue not just retention
• Re-engage lapsed accounts and turn one-off orders into repeat business
• Translate client needs into operational reality working closely with our partner network

And Operations 

• Onboard and manage London catering/event partners so every order runs smoothly end-to-end
• Be the first point of contact when issues need solving fast
• Document workflows as we scale and fix whats broken before it slows growth down

Qualifications :

Required

• A hunter mentality youre energized by prospecting pitching and closing not just managing whats already there
• 2-3 years of experience in the food catering or events industry in London
• A real network in London catering and corporate events and a track record of actually converting relationships into business
• Comfortable owning a revenue number and being measured against it
• Highly autonomous: comfortable being one of two people in a brand-new market without a full support structure around you
• Strong operational instincts: you can manage complexity and keep delivery quality high while youre also out selling
• Excellent communicator in writing on calls and in person
• Based in London or willing to be on-site regularly
• Native or fluent English

Nice to Have

• A track record of hitting or exceeding sales targets/quota
• Experience on a marketplace or platform (two-sided business model)
• Previous B2B account management or sales experience ideally with real numbers you can point to
• Familiarity with CRM tools in a startup or scale-up environment

We want to make heycater! big in London and we need someone who wants that as much as we do and whos excited to be judged on the revenue they bring in. If youre ready to be one of the first two people building this market and you already know people in London whod want to hear from you about it lets talk!

Additional Information :

Why This Role Why us

Real impact from day one. You are hire #1 in a new market. What you build here is visible measurable and yours.

Direct line to leadership. You report directly to the Head of UK with close ties to our founding team in Berlin.

Build not maintain. This is a founding role. You shape processes partnerships and how we operate not just execute them.

Path to grow with us. As the UK team scales so does your role. Strong performers will have the opportunity to lead.

Our Hiring Process

1. Intro call
2. Second conversation with the Hiring Manager
3. Third conversation with the team
4. Trial task (a few hours on-site or remote)

We are an equal opportunity employer. We welcome applications from people of all backgrounds regardless of gender religion origin or personal identity.

Interested Join us. Lets talk! 

Remote Work :

No

Employment Type :

Full-time