Group Reservations Co-ordinator

Grade UE05: 29588 - 33951 per annum

Accommodation Catering and Events / Commercial Operations Team

Full-time: 35 hours per week

Open-Ended (permanent)

Together we can do great things. Be part of something bigger.

Here you can continue to make a difference in everything around you. Take on new challenges grow your career be recognised for your contributions and benefit from our commitment to your wellbeing. Be part of something bigger where your work has real impact and your development matters. There are so many reasons to take your next step with us.

From student accommodation to cafés restaurants and hotels this is a 24/7 organisation that embraces the traditional and the modern in equal measure. From historical buildings to state of the art technical and research hubs our mission is to enrich student learning and growth as well as impact our local communities and our values drive everything we do.

The Opportunity:

This is an excellent opportunity to join Accommodation Catering and Events as a Group Reservations Co-ordinator a key role in supporting the day-to-day operations within our Central Reservations team often the first point of contact for our guests. We are looking for a passionate customer focused guest obsessed team player who will keep our clients at the heart of what we do.

Based in our Central Office located at Pollock Halls. You will work closely with the wider teams to provide high-levels of customer service. You will support in maximising revenue and occupancy in our hotels and seasonal accommodation collection through effective management of all rooms inventory system and resources. We are looking for an individual who displays a positive can-do attitude and enjoys working in a fast-paced environment.

At ACE our mission is to enrich student learning and growth as well as impact our local communities. Our values drive everything we do:

Are youPASSIONATEabout making a difference

Do you like toCOLLABORATEand achieve things as a team

IsINCLUSIONat the forefront of all you do

Do you thrive when givenOWNERSHIP

Are you inspired byINNOVATIONand excited to bring new ideas to life

A career with us has a range of other benefits that can be tailored to your lifestyle:

• Variety every day
• Good salary / pay rates

• Responsibility and autonomy within a supportive team

This post is full-time (35 hours per week) that combines a mix of remote and regular on-campus working.

View the fulljob description(opens in a new browser tab).

How to apply

Please include the following documents in your application:

- CV

- Cover letter

As a valued member of our team you can expect:

• A competitive salary.

• An exciting positive creative challenging and rewarding place to work.

• To be part of a diverse and vibrant international community.

• Comprehensive Staff Benefits including generous annual leave entitlement a defined benefits pension scheme a wide range of staff discounts family-friendly initiatives and flexible work options. Check out the full list on ourstaff benefits pageand use our reward calculator to discover the value of your pay and benefits.

Championing equality diversity and inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions actively promoting LGBT equality.

Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on ourright to work webpages.

The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.

Key dates to note

The closing date for applications is 4 August 2026.

Unless stated otherwise the closing time for applications is 11:59 pm (UK time). If you are applying from outside the UK the closing time shown on our adverts will automatically adjust to your browsers local time zone.