Governance & Reporting Manager

Were looking for a proactive and highly organised Governance and Reporting Manager to join our first-line Retail Risk team on a permanent basis. Youll independently manage oversee and challenge the operation of risk committees and relevant forums across Retail and Group Customer Operations ensuring strong governance accurate reporting and high-quality records that support effective executive decision-making.

You will manage and oversee governance support for function risk committees relevant forums and Tier 1 Executive meetings. Working closely with Executives Material Risk Takers Group Secretariat Compliance and Internal Audit you will ensure committees operate to high corporate governance standards and meet statutory regulatory and internal requirements.

You will shape and continually improve the secretariat service oversee committee inputs and action tracking and help senior stakeholders evidence effective governance over risk and control. This is a highly visible role requiring excellent judgement attention to detail and the confidence to provide advice feedback and challenge at senior levels.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach bringing colleagues together across our UK wide estate whilst also supporting generous access to home working. We value our time in the office to solve problems to learn and to feel connected.

For this job youll spend at least two days per week or if part time youll spend 40% of your working time based at either our Swindon London Bournemouth Northampton Dunfermline Sheffield Wakefield Glasgow or Gosforth office.If youre based at our Glasgow office this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If you are aligned to our Gosforth hub (as this is your nearest location) there will be a need to regularly connect with colleagues for collaboration events. This is anticipated to be weekly in Gosforth.If your application is successful your hiring manager will provide further details on how this works. You can also find out more about our approach tohybrid working here.

Nationwide is committed to the redeployment of our employees impacted by change as such applications for redeployment candidates will be prioritised in this recruitment process.

If youre a colleague on long-term absence (for example on parental leave) or a temporary worker please use your personal email address to submit an application.

What youll be doing

You will provide support and advice to function risk committees forums and Tier 1 Executive meetings ensuring they operate to high governance standards. Youll oversee senior risk committee inputs ensuring papers are clear use the appropriate templates present the functions view objectively and meet governance requirements.

Youll track action plans arising from second and third-line activity ensuring actions are completed in a timely way and progress accurately reported. You will support Executives and Material Risk Takers to evidence compliance with group governance requirements over risk and control.

You will design and deliver processes that keep your stakeholders informed of regulatory activity and relevant internal and external standards including the Senior Managers Regime. Alongside this youll provide secretariat services including agendas meeting arrangements packs minutes and action records and look for opportunities to make improvements. You will also be responsible for supporting a range of MRTs with governance activity outside of formal committee structures.

You will be required to take minutes during meetings or review and provide feedback on draft minutes created by another team member ensuring consistent delivery of comprehensive and well-judged minutes that meet governance and evidential standards. Youll monitor governance framework compliance influence improvements and report on actions following breaches of board or executive trigger or limit levels.

This is a role that spans across Retail and Group Customer Operations and youll collaborate across Risk Governance and business teams and provide direction coaching and support to colleagues as a senior member of the team.

About you

Were looking for someone who is structured self-motivated and comfortable operating with senior stakeholders. As a minimum youll have:

• Strong governance committee or secretariat experience with a good understanding of governance frameworks and regulatory record-keeping expectations

• The ability to think strategically and analytically while applying a creative and pragmatic approach to improvement

• Exceptional written and verbal communication presentation listening and minute-writing skills.

• Excellent planning and organising skills with high attention to detail and the ability to manage an annual meeting and committee cycle

• Proven ability to influence at all levels providing appropriate feedback support and challenge.

• Previous experience of quality assurance and risk management with working knowledge of an enterprise risk framework

• Strong knowledge of Microsoft Outlook Word Excel PowerPoint and Visio

• In-depth knowledge of the Senior Managers Regime and the confidence to interact effectively with senior and executive level management

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display in every role:

• Feel what customers feel - We step into our customers shoes using their feedback and insights to empathise with them and to understand their needs so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think were honest and direct with good intent openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We dont settle for mediocrity we challenge the status quo taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact we are decisive and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you and where you may have already demonstrated these.

The extras youll get

There are all sorts of employee benefits available at Nationwide including:

• 25 days holiday pro rata
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking but fairer more rewarding and for the good of society

We forge our own path at Nationwide.

As a mutual were owned by our members - those customers who bank save or have a mortgage with us. We challenge the financial sector status quo. We dont see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If youre inspired by fairer finances passionate about making a meaningful impact and truly care about our customers youre one of us.

At Nationwide you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team we celebrate what we achieve. As a standard-setter we work for the good of customers communities and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you please click the Apply Now button. Youll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data please read our .

If you want to find out more about using AI in our recruitment process please read morehere.

Disability Confident

Were not just guided by data were driven by the real experiences of our people. Were a Disability Confident Level 3 Leader the highest level.

Thats why were constantly evolving our policies and practices to make sure everyone feels genuinely supported valued and empowered to champion inclusion. Whatever your needs were here to support you. If you need any additional support throughout your application journey email our team at Recruitment Support.

Apply safely with Nationwide

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The hiring manager for this role is Kirstie Hamilton and the main recruitment contact is Sameena Rehman.