Global HR Process Lead

Why this role is important to us

At Experian HR processes are fundamental to delivering a great employee experience maintaining regulatory compliance and supporting business growth. You will help improve consistency efficiency and governance across our global HR operations. As a Global HR Process Consultant you will shape and improve how HR services are delivered globally. You will use ServiceNow and other HR technologies to design seamless end-to-end employee experiences. These experiences will be scalable compliant in consideration of business needs. Through process standardisation optimisation and continuous improvement you will help enhance both employee and operational outcomes across the employee lifecycle.

Work that matters What youll do

• Design document and continuously improve global HR processes operating procedures and employee journeys.

• Use ServiceNow to design and improve end-to-end employee experiences ensuring processes are efficient intuitive and scalable.

• Lead process standardisation and optimisation projects across regions and teams.

• Develop and maintain SOPs process maps governance frameworks and control documentation.

• Partner with HR Risk Compliance and Technology teams to deliver process improvements automation opportunities and transformation plans.

Qualifications :

What youll need to bring to the role & Experian

• Experience in HR process design optimisation and governance within a complex global organisation.

• Hands-on experience utilising ServiceNow to support HR service delivery end-to-end employee experiences and workflows.

• Experience in HR operations service delivery models and process improvement methodologies.

• Experience operating within regulated environments including compliance with SMCR FCA GDPR or similar frameworks.

• Collaboration with stakeholders across HR Technology Risk Compliance and business teams.

More about you

• Experience in process mapping workflow design journey mapping and process documentation.

• Knowledge of Lean Six Sigma or other continuous improvement methodologies.

• Strong analytical and problem-solving skills with the ability to identify opportunities for simplification and automation.

Additional Information :

• Hybrid-based role 40% office base
• Great compensation package and discretionary bonus plan
• Core benefits include pension BUPA healthcare and more
• 25 days annual leave plus bank holidays

Internal Grade: E/EB9

Our uniqueness is that we celebrate yours. Experians people first inclusive and purpose driven culture is multi award-winning; Worlds Best Workplaces 2025 (Fortune Global Top 25) Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

#LI-RN1 #LI-Hybrid

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Remote Work :

No

Employment Type :

Full-time