Global Engagement and Culture Manager

Global Engagement & Culture ManagerAt Costa Coffee we are what we coffee experiences in over 50 countries and counting as a key part of the Coca-Cola System. Whether you get your coffee in a store from a machine at home or on the go wevegot you hiring a Global Engagement & Culture Manager to shape the culture that powers Costa. You will champion employee voice inclusion and belonging across our global markets creating an environment where people feel connected valued and empowered to do their best teams make a difference. Whetherthatsworking on new tech for the perfect pour helping our teams grow creating award-winning campaigns crunching the numbers or developing the latest exciting menu item; together we stir up may be a global brand but wehaventforgotten our the Costa Foundation and our fantastic community agenda come in. Whatever your role you can help us change lives in coffee growingcommunities andhelp your local community also want to help you grow in your career through amazing experiences our apprenticeship scheme and development programmes. At Costa you can go beyond the as aGlobal Engagement & Culture Managertheresnever been a better time to why CostaWedidntbecome a global coffee brand by sitting back. When you work here you join a community that values passionprogressionand integrity with somepretty brilliantperksto sweeten the deal:Own a piece of Costas success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)An annual discretionary bonus scheme based on business results and individual contribution.A smart pension that saves you money on tax and national insurance and matches your contributions up to 10%The Costa Financial Support Fund supporting team members who find themselves in unexpected financial pressure50% discount in all Costa-owned stores and 25% off in other participating storesPrivate medical cover thanks to our Private Healthcare schemeAndthatsnot all. Explore even more of ourperkshere: about beinga great placeto work where you can bring your unique self into our mix. Wefirmly supportdiversityequityand inclusion and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver Passion for Progress Win with Warmth Courage to Challenge and Trusted Team aGlobal Engagement & Culture Manageris about so much more than bringing our coffee to the chance to stir up real success - which meansyoullbe:Driving our global engagement and culture employee voice through world-class listening and feedback people data into actionable insights that improve business performance. Bringing our culture values and behaviours to life across global markets. Leading inclusion and belonging initiatives that create a thriving workplace for all. Partnering with senior leaders to embed engagement and employee experience into everything we you areItsyour unique ingredientswereinterested in:Drive measurable improvements in employee engagement inclusion and overall people experience across Costa. Build and deliver a best-in-class employee listening and insights strategy turning feedback into meaningful action. Champion Costas culture values and inclusion agenda ensuring employees feel connected valued and able to thrive. Equip and empower people managers to take ownership of engagement belonging and team performance. Lead engagement inclusion and ESG-related reporting governance and compliance requirements. Partner with senior leaders inclusion networks and external partners to embed engagement and inclusion into business priorities and deliver lasting supporting large frontline populations within retail hospitality or other customer-focused environments would be a real youll workRight now our Support Centre teams work flexibly blending home working with in-person time whenever it matters most whether thats a team moment a creative session or simply coming together to share excited to be moving into anew home for our brand in St Albans in January 2027 an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to any reasonable adjustments and general queries pleaseget in touch