Front Office Equities Trading Technology Support

Job responsibilities

• Provide end-to-end application or infrastructure service delivery to enable successful business operations of the firm
• Support the day-to-day maintenance of the firms systems to ensure operational stability and availability
• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
• Identity issues for escalation and communication and provide solutions to the business and technology stakeholders
• Analyze complex situations and trends to anticipate and solve incident problem and change management in support of full stack technology systems applications or infrastructure

Required qualifications capabilities and skills

• Experience or equivalent expertise troubleshooting resolving and maintaining information technology services
• Knowledge of front office trading applications and Equities markets
• Experience in Incident and Problem management
• Experience in using Unix commands
• Strong communication skills to translate technical language into meaningful business impact statements
• Working knowledge in one or more general purpose programming languages (Unix Shell Python) plus an interest in learning other coding languages and skills as needed
• Have an understanding of the Agile methodology
• Have ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
• Demonstrates knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
• Experience in observability and monitoring tools and techniques
• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

Preferred qualifications capabilities and skills

• Experience with one or more general purpose programming languages and/or automation scripting
• Working understanding of public cloud