Front of House Night

We are looking for an amazing day Front of House Concierge to join our friendly team at Viadux in Manchesterand act as the face of the development with residents and visitors displaying professionalism and a genuine care for the property. This role is a permanent contract working a 4 nights on 4 nights off shift pattern between the hours of 7pm - 7am

Hey there! Ready to make a difference

At urbanbubble we believe cities should be vibrant fun and full of life. Were all about creating welcoming communities where people feel truly at home. If youre someone who loves making connections providing top-tier service and bringing positive energy to everything you do wed love for you to join us as a Front of House!

As Front of House youll be right at the heart of our community ensuring our residents have an amazing experience from the moment they arrive until the moment they leave us. Youll be involved in everything from handling enquiries to making sure each day runs smoothly.

Heres what youll be doing:

• Be the go-to person:

Youll be the first point of contact for our residents at the front desk over email or via phone. Whether it be a question about our amenities or a maintenance request youll be on hand to help!

• Keep the building running smoothly:

Youll carry out regular checks of the building fixing any small issues or cleaning emergencies you spot along the way! Youll handle emergencies with a calm can-do attitude.

• Monitor and manage:

Youll welcome visitors and contractors oversee CCTV and help keep our community secure.

• And so much more:

From supporting resident events to keeping things organised with parcels emails and move-in inductions youll ensure everything is running like clockwork whilst helping to foster a real sense of community.

What were looking for:

• Customer service experience in a property or hospitality environment
• A proactive positive and resilient attitude
• A passion for customer service and solving problems
• Proficiency in Microsoft Office (Word Excel Outlook) and other property management systems (dont worry well train you on anything new!)
• A can-do attitude and a love for working with a team thats both fun and driven

And heres what we offer:

Were passionate about our people & making sure that you have everything you need for your health wellbeing & personal growth. After all its not just about what you do here - its about being part of a company that truly cares & supports you!

Heres a little glimpse into our bubble benefits

• Birthday day off monthly paid wellbeing hour & enhanced annual leaveto make sure you get the rest you need
• Company pension scheme & medical Coverfor your long-term health & to help plan for the future
• Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board
• Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues
• Enhanced sick pay & family leaveto take care of yourself & your loved ones
• Life events for those big milestones like your childs first day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
• Cycle to work scheme to help you get to work in a healthier greener way
• Study support to help you grow & reach your goals
• Long service awards to celebrate every mile stone with us
• Employee assistance & counselling for those times when you need a little bit of extra support

& the best part Youll be working with some truly incrediblepeople who are passionate about what they do & are always ready to support you!

If youre excited about making a real impact and being part of something special we cant wait to hear from you!

INDLOW