Front of House

The Cranford Club Exmouth

Be the face of a thriving community club.

Are you friendly approachable and passionate about delivering great customer service Do you enjoy meeting new people and creating a welcoming experience for everyone who walks through the door

The Cranford Club is looking for a Casual Front of House Team Member to join our team. This is a varied role where youll play an important part in creating a positive experience for our members and guests while supporting the day-to-day operation of a busy and vibrant club.

About The Cranford Club

The Cranford Club is a well-established members club in the heart of Exmouth offering a welcoming environment where people come together to socialise relax and enjoy a wide range of activities. We pride ourselves on delivering excellent service and creating a friendly atmosphere that keeps members coming back.

As part of the wider LED Group family youll be joining an organisation with a strong commitment to our communities and a clear mission to help people feel better and get more out of life.

The Role

As a Front of House Team Member youll often be the first person our members and visitors see. Youll provide a warm welcome answer enquiries support club activities and help ensure the smooth running of the venue. Please note must be over the age of 18 due to licensing laws

Your responsibilities will include:

• Welcoming members and guests and providing excellent customer service.
• Handling enquiries bookings and payments.
• Supporting the bar events and hospitality teams as required.
• Serving customers in the attached bar area with hot and cold drinks & keeping the area tidy.
• Assisting with the setup and preparation of club activities and events.
• Maintaining a clean safe and welcoming environment.
• Working flexibly as part of a team to meet the needs of the club.

No two shifts are the same making this a great opportunity for someone who enjoys variety and interacting with people.

About You

Were looking for someone who:

• Loves working with people and providing great customer service.
• Is friendly confident and approachable.
• Communicates effectively and remains professional under pressure.
• Is reliable flexible and willing to learn.
• Enjoys working as part of a team.
• Can adapt to a variety of tasks and changing priorities.

Previous customer service hospitality bar or reception experience would be beneficial but your attitude and enthusiasm are what matter most.

Why Join LED Group

At LED Group were a community-focused organisation with a simple mission:

Help people feel better and get more out of life.

When you join us youll benefit from:

• Free Gym & Swim Membership
• Employee Assistance Programme and wellbeing support
• Staff perks and discount schemes
• My Staff Shop Employee Benefits Scheme
• Free Bowling and Soft Play for eligible household members
• Discounts across our hospitality venues
• A supportive and welcoming team environment

Interested

If youre looking for a flexible role where you can meet new people make a difference and be part of a friendly team wed love to hear from you. Were proud to be an inclusive employer and welcome applications from all backgrounds. What matters most is your passion commitment and ability to deliver great customer experiences.