Front of House

About the Role

We are looking for a vibrant experienced and enthusiastic Front of House Receptionist to join our team working at our Dorset clinic.

This is a part-time role working 10 hours per week and is perfect for someone who enjoys meeting people and thrives in a busy healthcare environment. As the first point of contact for our patients youll play a key role in creating a warm professional and welcoming experience that reflects the values of Six Physio.

What Youll Be Doing

Your role will encompass a diverse range of responsibilities including:

• Assisting patients with enquiries and appointment bookings.
• Providing a warm and professional welcome both in person and over the telephone.
• Managing email enquiries promptly and efficiently.
• Ensuring clear communication and handovers to covering administrative staff.
• Liaising between patients and physiotherapists to ensure smooth clinic operations.
• Supporting Practice Managers and Clinic Directors as required.
• Delivering a first-class customer service experience at every patient interaction.

As the first point of contact for our patients you will play a pivotal role in creating a positive and welcoming experience that reflects the values of Six Physio.

About You

Were looking for someone who:

• Has previous Front of House or Reception experience (preferred).
• Possesses excellent communication and organisational skills.
• Is confident using IT systems.
• Takes initiative and works proactively.
• Brings positivity enthusiasm and a genuine passion for helping people.
• Enjoys working as part of a supportive and friendly team.

Full training will be provided over a two-week induction period.

Why Join Six Physio

At Six Physio we pride ourselves on our culture teamwork and camaraderie. We are an upbeat supportive team with happy patients and a positive working environment. We can confidently say that lifelong friendships are often made here.

Benefits

• Salary of 25000 per annum (pro rata).
• 10 hours per week.
• Annual leave entitlement provided on a pro rata basis plus bank holidays (where applicable).
• Comprehensive training programme.
• Supportive team culture and excellent working environment.
  
  

Interview Process

• First Interview
• Second Interview

If youd like to join us apply now and well arrange interviews within a few days.

Immediate start if possible.

If you have any additional requirements please let me know.

Required Experience:

Manager