Food Runner
Job Summary
Overview
Comparative pay and Accommodation can be provided
Bombay Story is a modern version of Indian Restaurant providing the highest quality Indian street and home-cooked food. Salads grills and breads. Bombay Story is Fulfilling Colourful Fun Edgy Multicultural Fast Casual Global influence Young Dynamic and Affordable. we love the idea of people enjoying our dishes without thinking they have sacrificed an ingredient or flavour in order to conform to the latest health ad. The Bombay Story team are passionate individuals with big personalities but most importantly they love service excellence delivered in our own unique upbeat and vibrant style. Food Runners primary responsibility is to assist Bartenders and Waitstaff and help busy waitpersons deliver orders to customers on time (that means literally running food orders from the kitchen to the customers table). Although it may seem simple its an important job that ensures our restaurants efficient and smooth operation. |
The Role
Working as a team player on a daily basis taking direction from the Manager and Supervisor Delivering food orders from the kitchen to customers tables rapidly and accurately Acting as the point of contact between Front of the House and Back of the House staff Communicating food orders to chefs paying attention to priorities (e.g. food allergies) Setting up the front line with the small wares plate ware and equipment needed to effectively serve all food items Keeping the station restocked cleaning small large trays and tray stands reading order tickets and placing them onto the ticket minder Completing closing duties correctly at the end of each shift and assisting the Chef and other kitchen employees in keeping the kitchen clean and with closing duties Work in accordance with our Standard Operating Procedures and within the parameters of your training and the guidelines you are given o Welcome customers in a friendly upbeat manner o Maintain shop front incl. stocking of fridges Work in an orderly and tidy manner at all times Following our stock rotation guidelines. Work safely with all equipment on site and make sure the instructions are followed Maintain the highest of cleanliness standards for the premises and your own personal hygiene too. Our customers mean the world to us and we expect all of our team to influence the way they feel by conveying positive energy with a friendly and professional approach. |
Skills & Competences
Multitasking skills to ensure guests get their orders quickly Organisational skills to easily locate bar patrons and tables to fulfil orders Positive Happy and Hard Working Yes these are skills! An understanding of IT and POS (Point of sale systems) Excellent communication skills |
Qualifications andRequirements of the position
English as a first or second language (spoken written and reading) Well groomed and presentable Discretion and Loyalty The ability to multi task Excellent timekeeping Flexible working hours (incl. working on bank holidays) Necessary working permits |