Food & Beverage Assistant (Dinner)

About us

Part of Iconic Hotels and Resorts The Lensburyis located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club a 155 bedroom hotel meeting and events space restaurant and bar Spa and 25 acres of gardens and grounds.

The Role

Reporting to and working closely with the Food and Beverage management team to fully understand all duties and communicate day to day changes.

• Assist with opening and closing down of all food and beverage areas ensuring areas are ready for service and are cleaned down and secure at the end of each shift
• Interact with customers take orders and provide excellent customer service
• Upsell and suggest additional food and beverage items to enhance the guest experience
• Handle cash transactions and process payments accurately
• Adhere to all safety and health regulations
• Collaborate with kitchen staff to ensure timely delivery of food orders
• Create memorable experiences for our guests
• Stay updated on current food and drink trends and new menu items
• Carry out duties in all F&B areas including Banqueting and Members Lounge when required

What were looking for:

• Previous experience as a waiter or in a similar role preferred
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Excellent time management skills to ensure efficient service

Whats in it for you

• Use of some of our leisure facilities (Swimming Gym Tennis Watersports)
• Discounts - Spa Watersports hire rooms friends & family rate rooms at Lensbury and across the LR portfolio
• Employee Assistance Programme (access for your family also)
• Online Benefits Portal
• Fully-funded Apprenticeships
• Free lunch and free parking
• Staff social events/parties/awards
• Cycle to Work Scheme