Food and Beverage Super Host

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026 AS VOTED BY OUR TEAM MEMBERS- The Hilton London Metropole Hotel has finished in 2022 a transformational refurbishment updating all of its Food & Beverage outlets Bedrooms Public Areas and Meeting Space.

Following the completion of the refurbishment the hotel now boasts 1100 bedrooms four unique restaurants and bars 35 meeting rooms including three ballrooms with capacity for over 1350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.

Fancy taking a closer look at our brand new hotel Check out our socials:

Website:Hilton London Metropole ()

Linkedin: WORLD OF REWARDS

Hourly rate of 14.26 plus service charge

Uniforms providedandlaundered

Free healthyand high qualitymealswhen on duty

Grow your Career !

Personal Developmentprogrammes designed to support you at every step of your career

A chance to make a differencethrough our Corporate Responsibility programmes Find out what and how we are doing ()

Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

Discounted dental and health cover

High street discounts:with Perks at Work

Discounted car park

Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)

Modern and inclusiveTeam Members areas

Role Overview

The Food and Beverage Super Host is the face flair and friendly mischief-maker of our Food and Beverage scene. Stationed front and center in the hotel lobby.

This is a sales-driven high-energy host role where confidence charm and commercial instinct collide. You bring the buzz spark curiosity and effortlessly convert hellos into dinners drinks and wow moments.

If you thrive on human connection love food and drink culture and can sell an experience without sounding like youre selling this ones for you.

Key Responsibilities

Guest Engagement and Hosting

Own the lobby like its your stage. Warm confident approachable and impossible to ignore

Strike up conversations that feel natural fun and genuine (no scripts no cringe)

Build instant rapport with guests from all walks of life

Create irresistible intrigue around Tyburn Kitchen and Bow Bar

Become the goto person for insider tips recommendations and dont-miss moments.

Sales Spark & Subtle Persuasion

Confidently sell the experience - menus vibes cocktails specials the whole tasty package

Drive walk-ins encourage bookings and keep the covers rolling

Read guests quickly and tailor your pitch like a pro

Support occupancy covers and spend per head through charm timing and great conversation

Brand Personality & Presence

Be a walking talking ambassador for our restaurant and bar

Look sharp stylish and on-brand

Bring energy warmth and personality that reflects the soul of our venues

Stay on top of menus cocktails events promos and whats hot right now

Dream-Team Collaboration

Work seamlessly with Front Office and Venue Managers to manage flow and maximise opportunity

Share guest insights preferences and feedback with Food & Drink and Culinary teams

Smoothly manage expectations and support service recovery when needed

Be adaptable solution-focused and always guest-first

Skills and Experience

Essential

Experience in hospitality sales or guest-facing roles

A natural ability to engage influence and connect with people

Confident polished communicator with great verbal skills

Comfortable approaching guests proactively (you love it actually)

Genuine passion for food drink and hospitality culture

Desirable

Upselling or sales experience in hospitality or retail

Solid knowledge of food wine cocktails and bar culture

Experience in luxury lifestyle or high-energy environment

The Kind of Person You Are

Confident charismatic and socially switched-on

Naturally engaging with a cheeky playful edge that still feels professional

A touch of flair or flamboyance extra points if you light up a room

Polished stylish and visually on point

Resilient adaptable and thrives in a fast-paced environment

Warm positive and always solution-focused

What Success Looks Like

Increased walk-in traffic and covers at Tyburn Kitchen and Bow Bar

Guests raving about their lobby experience and F&D recommendations

Strong relationships with Front Office and F&D teams

A buzzing welcoming lobby that makes guests want to stay dine drink and come back for more

EVERY JOB MAKES THE STAY.

At Hilton It Matters Where You Stay but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.

Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company

EOE/AA/Disabled/Veterans