Food and Beverage Manager

Lead and grow a high-volume multi-outlet F&B operation

This is a senior hands-on leadership role at the heart of one of Surreys busiest visitor attractions.

At Godstone Farm youll take full ownership of a multi-outlet food and beverage operation serving over 250000 visitors a year. From our café and restaurant to grab-and-go kiosks and seasonal event catering youll be responsible not just for running the operation - but continuously improving and growing it.

This role is ideal for a commercially-minded operator who thrives in high-volume environments and is ready to take the next step into true departmental leadership.

What youll be doing

Lead a high-performing F&B operation

Oversee all food and beverage activity across the site ensuring a consistently high standard of quality speed and service across:

• Café and restaurant
• Grab-and-go kiosks
• Seasonal and event-based catering

Youll ensure the operation runs smoothly during both peak and off-peak periods adapting quickly to demand.

Drive commercial performance

Take full accountability for F&B performance with a clear focus on:

• Increasing spend per head
• Improving gross margin and cost control
• Managing labour efficiency and productivity
• Reducing waste and optimising stock control

Youll actively identify and implement opportunities to improve profitability and performance across all outlets.

Lead from the front - then build a team that scales

Youll be highly visible during peak trading leading by example and supporting your team.

At the same time youll:

• Develop strong supervisors and team leaders
• Build a structure that reduces day-to-day dependency on you
• Improve team capability retention and engagement
  

Improve and evolve the F&B offer

Use data insight and customer feedback to:

• Refine menus and pricing
• Improve service flow and throughput during peak periods
• Introduce new ideas that enhance both guest experience and commercial return

Youll play a key role in shaping how F&B contributes to the overall visitor experience.

Plan ahead not just react

Lead seasonal and event planning across the F&B operation ensuring:

• The business is fully prepared for peak trading periods
• Staffing stock and service models are aligned to demand
• Lessons are captured and improvements implemented year-on-year

What were looking for

Youll be an experienced F&B leader with a background in high-volume hospitality leisure or visitor attractions and ready to take ownership of a complex fast-paced operation.

Were particularly looking for someone who:

• Is a hands-on leader who thrives during busy service periods
• Has experience managing multiple outlets or high-volume environments
• Demonstrates strong commercial awareness and understands how to drive profit
• Has a track record of improving performance not just maintaining it
• Can develop and lead large often seasonal teams
• Is comfortable using data and insight to inform decisions
• Stays calm organised and effective under pressure

The reality of the role (and why its rewarding)

Our business is highly seasonal and weather-dependent with peak periods driven by school holidays weekends and events.

This creates a fast-paced high-energy environment where strong leadership has a direct and visible impact.

In return youll benefit from:

• A varied and dynamic role with real responsibility
• A predominantly daytime-focused operation offering a strong alternative to late-night hospitality
• The opportunity to work in a unique outdoor family-focused environment
• Genuine autonomy to influence and develop the F&B operation
• A clear opportunity to grow into broader operational leadership

Experience & qualifications

• Proven experience in a Food & Beverage Manager or senior leadership role
• Background in high-volume hospitality leisure or visitor attractions preferred
• Strong commercial and financial management experience
• Experience with stock control forecasting and labour planning
• Proven ability to lead develop and structure teams
• Level 3 Food Safety (or equivalent) desirable

Additional information

This is a full-time role requiring flexibility including weekends bank holidays and peak trading periods.

Required Experience:

Manager