Fixed Term Contract (6 months) Full-Time Client Advisor Wardour Street London

AMI is looking for a Client Advisor on a fixed-term contract to join our Wardour boutiques during 6 months.

As a true ambassador of the Maison you will contribute to delivering a warm authentic and high-standard client experience. You will play an active role in driving sales building client loyalty and bringing the AMI universe to life in the boutique.

YOUR RESPONSIBILITIES

CLIENT RELATIONS & SALES DEVELOPMENT

• Welcome and assist a local and international clientele embodying the Maisons standards of service and hospitality.

• Identify each clients expectations needs and preferences in order to build a personalized and lasting relationship.

• Advise clients with expertise and present the collections by highlighting AMIs craftsmanship identity and universe.

• Drive sales by developing tailored recommendations and identifying cross-selling and upselling opportunities.

• Develop and retain your client portfolio through active and relevant use of clienteling.

• Contribute to individual and collective boutique targets and monitor key performance indicators.

• Ensure a consistent and high-quality client experience from greeting to departure.

TEAM SPIRIT & BOUTIQUE LIFE

• Share client insights and best practices to contribute to a strong collective commercial dynamic.

• Actively participate in the day-to-day life of the boutique and adapt to business priorities.

• Take initiative and make suggestions to contribute to improving the client experience and boutique performance.

• Ensure an impeccable sales environment that is consistent with the Maisons image.

• Implement Visual Merchandising guidelines and pay close attention to the presentation of the collections.

STOCK & OPERATIONS

• Participate in deliveries stock integration replenishment transfers and inventories.

• Ensure the availability of the products required for business activity.

• Follow procedures rigorously and use the Maisons tools and systems with confidence and ease.

ABOUT YOU

• You have 2 to 5 years of experience in sales ideally gained within luxury premium high-end ready-to-wear or luxury hospitality.

• You have a strong understanding of sales fundamentals and a genuine culture of client service and commercial performance.

• You have experience in clienteling and building loyalty with a demanding clientele.

• You are smiling elegant dynamic and committed with an excellent presentation and strong interpersonal skills.

• You are autonomous rigorous and responsive while enjoying working as part of a team.

• You are passionate about fashion and have a good understanding of the luxury industry and its codes.

• You have excellent communication skills and are able to adapt your approach to both local and international clients.

• Fluency in English is essential. Knowledge of another language is a strong asset.

• Fixed Term Contract of 6 months //40 hours per week (fulltime).

JOIN THE

Join a growing committed and caring fashion Maison as part of a stimulating and passionate team.

At AMI we believe that the quality of the client experience relies as much on expertise as it does on attitude: confidence optimism creativity commitment and team spirit.

We believe that the diversity of our teams is one of our strengths. We consider all applications with equal attention regardless of gender disability origin age or sexual orientation.