Financial Aid Counselor Scholarship Office

Job Title:

Financial Aid Counselor (Scholarships)

Kent Campus- Kent OH

Salary:

$34000 - $37000

Basic Function:

To administer institutional state donor-funded and external scholarship programs; coordinate high-volume scholarship application review awarding and reconciliation processes; and ensure compliance with university donor state and federal regulations. Reports to the Assistant Director Scholarships.

The financial aid position is in the Scholarships Office.

Additional Basic Function if applicable:

Examples of Duties:

Duties/essential functions may include but not be limited to the following:

Process and administer a high volume of institutional donor-funded external and state-sponsored scholarship awards while ensuring accuracy timeliness and compliance with established awarding criteria and funding restrictions.

Review scholarship recipient eligibility and make award determinations; adjust student financial aid packages as necessary to ensure compliance with federal state institutional and donor regulations.

Administer and oversee state scholarship and grant programs including procedures award processing reconciliation reporting and compliance monitoring.

Review and process student requests for external scholarship funding; evaluate documentation coordinate award posting and ensure appropriate integration with existing financial aid packages.

Review scholarship applications and supporting materials verify eligibility requirements and facilitate award selection processes in accordance with established policies and procedures.

Serve as a subject matter expert for the Universitys scholarship management platform; troubleshoot system issues research awarding discrepancies resolve processing errors and coordinate with internal and external technology partners as needed.

Monitor scholarship awarding reports and processes to identify investigate and resolve data integrity issues and award conflicts.

Provide ongoing support and consultation to faculty staff and campus partners across multiple campuses regarding scholarship platform functionality application review processes award administration and troubleshooting.

Collaborate with enrollment management financial aid academic colleges advancement and other campus stakeholders to coordinate scholarship programs and improve operational efficiency.

Assist with the development implementation and documentation of scholarship policies procedures and best practices to ensure consistency across campuses.

Counsel students and families regarding financial aid and scholarship opportunities eligibility requirements application processes and the impact of scholarship awards on financial aid eligibility during financial aid outreach events.

Present on financial aid and scholarship opportunities to students and families.

Participate in special projects and perform related duties as assigned.

Additional Examples of Duties if applicable:

Minimum Qualifications:

Bachelors degree in relevant field; three months experience in student financial aid customer service or a relevant field.

License/Certification:

None.

Knowledge Of:

Personal computer applications

Skill In:

Written verbal and interpersonal communication
Providing excellent customer service while complying with confidentiality laws and university policies
Organization and time management
Attention to detail
Utilizing computer applications i.e. Microsoft Office

Ability To:

Not applicable

Preferred Qualifications if applicable:

Assessments:

Asterisk (*) indicates knowledge skills abilities which require assessments

Working Conditions / Physical Requirements:

None.

Working Schedule:

Monday - Friday 8am -5pm

Additional Information:

Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences and are inclusive welcoming respectful and kind.

Disclaimer:

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties job hours and responsibilities.