Finance Operations Associate Director, Global Commercial

About WPP Media

WPP is the trusted growth partner for the worlds leading brands. With exceptional talent trusted data and intelligence and world-class partnerships all united by ourpioneeringagentic marketing platform WPP Open we help clients navigate change capture opportunity and deliver transformational growth.

WPP Media is WPPs AI-driven media operating unit bringing together media data and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence clients see exactly where how and why their media investment is working.

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10386 - Finance Operations Associate Director Global Commercial

Role Summary and Impact

Team overview

WPP Media part of WPP plc (FTSE and NASDAQ listed) is a leading global media investment group with over 40000 employees operating in over 60 countries. Our client-facing media agencies include EssenceMediacom Mindshare T&Pm and Wavemaker.

The Global Commercial team plays a crucial role in driving the financial and operational success of WPP Medias international client accounts. We manage contract negotiations revenue forecasting profitability analysis and contract compliance while supporting profitable growth. The team collaborates closely with internal stakeholders including client teams and finance as well as external partners such as our clients media and procurement teams.

Role Overview

Act as the dedicated FinOps Lead for Amazon and OpenDoor. Responsibilities span billing and reconciliation hubbing arrangements FX and tax treatment reporting and audit support alongside day-to-day engagement with the Amazon Operations Lead on both commercial and operational matters. The role reports to the Finance Operations Director and works alongside the Finance Operations Manager who provides analytical and operational support across the account.

Key Responsibilities

Client Relationship and Single Point of Contact

Serve as the single coordinated counterpart for the Amazon Operations Lead client to cover their commercial and finance operations queries streamlining the flow of information so they have one singular point of contact.

Lead the FinOps bi-weekly client cadence covering agenda setting action management and escalation handling ensuring SLA compliance on issue resolution handling issues end-to-end where required.

Commercial Interface and FinOps Integration

Work closely with the dedicated OpenDoor Commercial team comprising a Senior Director Associate Director and Senior Analyst who retain ownership of commercial management and contract administration to ensure consistency and appropriate resolution of issues between the two functions. Finance Operations and Billing

Own complex hub billing arrangements across multiple jurisdictions ensuring accurate treatment of withholding tax sales tax and FX exposure for Amazon and OpenDoor.

Manage PO processes invoice register administration approval workflows and reconciliation of central buys back to the local markets.

Reporting Analysis and Forecasting

Maintain and optimise budget forecast and billing variance reporting for the account surfacing financial performance insight to internal stakeholders and the client.

Develop and refine reporting templates and automation initiatives ensuring consistency across markets and reducing manual handling.

Controls Compliance and Team Support

Establish and maintain internal controls and risk assessments across the account supporting audit cycles and SOX evidence requirements where applicable.

Direct the Finance Operations Manager on Amazon and OpenDoor workstreams and partner with the Director on process design system integration and best practice rollout.

Skills & Experience

• Strong commercial acumen combined with technical finance operations expertise across hub billing multi-currency FX withholding tax and VAT.
• Proven ability to manage senior client relationships independently handling complex and sensitive conversations with confidence.
• Experience interpreting and applying contract terms in client-facing roles with working knowledge of MSA structures and audit clauses.
• Strong stakeholder management across internal teams local markets and client procurement and finance counterparts.
• Continuous improvement mindset with experience leading automation and process redesign initiatives.
• Effective project management with the ability to operate across overlapping workstreams in a fast-paced environment.
• Ability to work autonomously with awareness of wider business context and approval processes.
• Capacity to direct junior staff and provide constructive feedback while remaining hands-on across the operational detail.

Qualifications

• Professional accounting qualification or equivalent practical experience.
• Progressive experience spanning commercial management and finance operations ideally with exposure to both disciplines in a single role. Media agency experience is highly desirable.
• Experience working with major e-commerce retail or technology clients is preferable. Demonstrated experience interpreting and applying contract terms in a client-facing role.
• Advanced proficiency in Excel including financial modelling variance analysis and data manipulation.

Life at WPP Media & Benefits

Be Extraordinary investing in our employees to inspire transformational creativity. We alsoLead Optimisticallyfirmly believingin andChampioning Growth and Developmentfor every individual. This commitment allows WPP Media employees toleveragethe extensive global WPP Media & WPP networks to pursue their passions build vital professional connections and learn at thecutting edgeof marketing and advertising.

WeCreate an Open environmentbuilt on trust and respect where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office eventsshowcasingteam wins sharing thought leadership and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment including competitive medical group retirement plans vision and dental insurance significant paid time off preferential partner discounts and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens whenweretogether fostering creativity collaboration and connection in this open and supportive a hybrid approach with teams in the office around four days a week. If yourequireaccommodations or flexibility please discuss this with the hiring team during the interview process. Please note that while our philosophy is the same across WPP benefits may vary by office/country.

Please note this is a UK based role and requires individuals to have the right to work in this location

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