Finance Administrator

Finance Administrator Morton Michel Part of PIB Group

About Morton Michel

Morton Michel is the UKs leading specialist insurance broker for the childcare and education sectors. Founded in 1964 the business has built its reputation on deep sector knowledge flexible insurance products and a genuine understanding of the everyday challenges faced by those working in early years and education.

Morton Michel is uniquely positioned as the only childcare insurance specialist offering solutions across the entire childcare sector from childminders and nannies to nurseries pre-schools and childrens activity providers. As part of PIB Group one of the UKs fastest-growing insurance intermediaries Morton Michel has the backing and investment to continue growing while remaining true to its specialist roots.

We are looking for a Finance Administrator to join our team. This is a key role within our finance operations responsible for managing debt supporting customers with payment queries and keeping our accounts accurate and up to date.

What youll do

• Chase overdue premiums and defaulted finance agreements by phone email and letter maintaining a consistent and professional follow-up approach

• Act as a first point of contact for customers and agents on payment and account queries handling sensitive conversations with care and in line with Treating Customers Fairly principles

• Download bank statements allocate and reconcile BACS and other payments and investigate discrepancies promptly

• Raise and issue invoices and statements to agreed schedules; maintain accurate records of all payment arrangements and actions taken

• Liaise with Contact Centre Business Operations and other internal teams to resolve queries and ensure a joined-up approach

• Escalate complex or persistent arrears in line with agreed thresholds and processes

• Ensure full compliance with company policies FCA requirements data protection and financial crime controls

What were looking for

• Experience in finance administration credit control accounts receivable or a similar role

• Confident communicator comfortable chasing debt by phone and handling difficult conversations professionally

• Accurate and organised with strong attention to detail in reconciliations and record-keeping

• Familiarity with FCA regulations and Treating Customers Fairly

• A team player who works well across departments

Why PIB Group

PIB Group is one of the UKs fastest-growing insurance businesses offering real career progression professional development and a collaborative culture where your work truly matters.

We encourage our people to be collaborative with entrepreneurship at our core. We are a fast-paced growing organisation and an exciting place to be.

We also value ambition and creative thinking. You dont have to tick every box to apply if you bring fresh ideas and a drive to grow wed love to hear from you!

Inclusion & Accessibility

We are an equal opportunities employer committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race colour gender religion disability age sexual orientation or any other characteristic protected by law.

If you need this job advert in any other format or require any adjustments for your application or during the recruitment process please reach out to

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