Finance & admin assistant

JOIN US

At RBH we believe our people are our biggest assets andunderstand the value in putting them first. Our approach to diversity in theworkplace health & wellbeing sustainability and individuality sets usapart from our competitors and is one of the reasons we are rated Top 30 BestPlaces to Work in Hospitality! We are passionate about the industry andalways on the lookout for new talent to join us on our journey...

OUR HOTEL

Tucked away in the heart of Marylebone Village voco London Marylebone is a stylish boutique hotel perfectly positioned in one ofLondons most vibrant and fashionable neighbourhoods. Surrounded by independentshops designer boutiques acclaimed restaurants and cosy cafés the hoteloffers an authentic village feel in central London

Just moments from Marylebone High Street and the charmingcobblestones of Marylebone Lane guests can soak up the local atmosphere amidelegant period architecture and leafy green spaces all while staying close tothe energy of the city

Our 93 thoughtfully designed bedrooms combine signaturevoco touches with modern comforts to help you unwind. From Smart TVs andsensor lighting to blackout blinds for a restful nights sleep every detail isdesigned with your comfort in mind the perfect retreat after a busy day inLondon

OUR BENEFITS

You will have access to a benefits package we believe trulyworks for our people

• Discounted hotel room rates for you and your friends & family
• An extra days holiday for your birthday
• Enhanced Maternity adoption & shared parental leave
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over 1000 per year

And much much more!

A DAY IN THE LIFE OF FINANCE & RESERVATION MANAGER AT VOCO LONDONMARYLEBONE

As the Finance & Reservations Manager you will lead theReservations and Finance functions ensuring an exceptional guest experiencefrom the moment a booking is made while maintaining strong financial controlsand supporting the hotels commercial success. You will oversee daily reservationoperations maximise occupancy and revenue opportunities analyse bookingtrends and market performance and work closely with the Sales Front Officeand Revenue teams to drive performance and support the continued success ofvoco London Marylebone.

Alongside managing reservations you will be responsible forthe hotels day-to-day finance operations including bank reconciliationsaccounts payable and receivable invoice processing financial reportingbudgeting support and revenue reconciliation. You will ensure compliance withfinancial policies and audit requirements provide meaningful commercial andfinancial insights to support decision-making and develop efficient processeswhile coaching and motivating the team to deliver exceptional service in linewith IHG brand standards.

WHAT WE NEED FROM YOU

Were looking for a commercially minded and highly organised hospitalityprofessional who can confidently balance financial management with exceptionalguest service. You will have previous experience in hotel finance reservationsor front desk with a strong understanding of hotel operations and a passionfor delivering outstanding results.

Strong financialacumen with experience in reconciliations reporting accountspayable/receivable and financial controls.

A good understanding of hotel reservations and distributionchannels including communication skills and a client-focusedapproach to handling group bookings guest queries and VIP requests

Analytical skills with the ability to interpret booking dataand make strategic recommendations for rate adjustments

Proficiency in reservations systems (ideally Hotelkey orsimilar) and CRM tools with a keen attention to detail

Strong organisational and multitasking skills able tobalance high call volumes with guest requests and team training

A genuine enthusiasmfor creating memorable guest experiences and ensuring smooth efficientreservation processes

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe inhiring a diverse workforce and sustaining an inclusive people-first at any point throughout our process you require reasonable adjustmentsplease contact