Field Supervisor
Job Summary
Are you a confident caring professional who loves developing others - someone who can mentor coach and support a team of Care Professionals to be the best they can be Were looking for a Field Care Supervisor to join our Outstanding-rated team.
The role
Youll provide the ongoing training supervision and mentoring that helps our Care Professionals feel confident capable and want to stay while maintaining strong warm relationships with the clients and families they support. Its a field-based role youll be out visiting Care Professionals and clients across the territory with office time for admin and team meetings.
What youll be doing
- Conducting shadow visits to assess practical competency and signing off Care Professionals as safe to work unsupervised
- Carrying out ongoing supervisions and support visits and identifying refresher training needs following quality or incident findings
- Conducting introductions for new Care Professionals and helping them settle in
- Spotting issues affecting Care Professionals early and stepping in with the right support to help them improve and stay in role
- Having honest constructive conversations when practice needs to improve supportively but without shying away from it
- Supporting welfare matters and where needed the disciplinary process with a retention-first mindset
- Maintaining regular contact with clients and families and building positive relationships with everyone involved in their care
- Keeping accurate Care Professional and client records
- Taking part in the on-call rota
Full or part-time considered. This role includes participation in the on-call rota and weekend work (1 in 2).
Qualifications :
- Level 3 NVQ in Health & Social Care or equivalent
- Full UK driving licence and access to a vehicle
- Experience delivering personal care ideally including MAR sheets/eMAR and medication support
- Experience supporting training or supervising care staff
- A great communicator who builds rapport quickly - with clients families and colleagues alike
- Comfortable with care management technology (and happy to help others learn it too)
- Organised flexible and confident having direct conversations when standards need to be addressed
Additional Information :
What we offer
- Paid mileage and travel allowance
- Pension wellbeing support training & development pathway
- Ongoing training and development within a CQC Outstanding-rated organisation
- Phone allowance
- Paid day off on your birthday
If you have a passion for caring and the motivation to help us achieve our ambitions we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
Please apply to this role or call or email for more information.
Remote Work :
No
Employment Type :
Full-time
About Company
Home Instead is the worlds leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CARE Professional t ... View more