Field Services Engineer South West & Midlands

Help grow a safer cleaner healthier future for everyone every day.

As a member of the Field Service Team you will be responsible for providing exceptional support and customer service to all customers as well as attending customers sites to perform proactive maintenance repairs and commissioning of our products. Your main duties will include:
Servicing calibrating and repairing electronic gas detection equipment to the relevant standards.
Ensure all serviced products are tested and left fully operational and demonstrated to the site responsible person (recorded as such on-service paperwork).
Support other team members on jobs that require multiple engineers.
Provide customer user training when required once experienced.
Work closely with the Service Admin team making sure jobs are scheduled efficiently and meeting customers requirements.
Ensure service reports are completed accurately and submit them for processing on time.
Complete RAMs and POWRAs when required (training given).
Responsible for van stock holding and calibration gas holding ensuring that it is appropriate for the customer base in your region and that life critical components are cycled regularly to ensure we can offer a first-time fix where possible.
Ensure all personal PPE is maintained within inspection expiry dates all service clothing is clean and respectable at the start of the day and all service equipment is up to date and operational.
Cover a geographical area based within the South West & Midlands(required) and other areas to cover 2-man jobs.

Your skills & experience
HNC / HND in an electronics/electrical field or equivalent technical qualification preferred. Crowcon will provide full product training.
Previous Field Service Engineering experience would be an advantage but not necessary.
Experience in electronic equipment service troubleshoot/repair.
Commissioning and/or installation experience desirable
Excellent customer communication skills in both writing and verbal.
Full UK driving license essential.
Confined Space IPAF and Safety Passport is preferable but full training provided.
The role can be physically demanding when using access equipment and when occasionally accessing confined spaces.

About you
You inspire with your passion and values.
You are culturally sensitive.
You are a collaborative team player.
You are straightforward and have no interest in business / internal politics.
You are curious and disrupt the status quo.

Company benefits:
Paid Overtime 1.5 x hourly rate double time on Sundays authorised when there is a requirement.
37.5 hour week contractually
Travel Time included in paid working hours.
Company Van & Credit Card
Generous company pension (up to 10.5% matched)
Company shares
Health cash plan (Medicash)
Eyecare scheme (with Specsavers)
Corporate life insurance
25 days holiday
Birthday off (after 1 year of service)
Optional 3 days holiday purchase
14 weeks paid maternity paternity adoption leave.
Employee assistance programme
Learning and development opportunities
Salary sacrifice car leasing

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