FIeld Services Engineer

Job Title: Senior Specialist Applications Engineer

Job Code: AE4

Start Location: L3Harris Communication Brisbane Australia

End Location: RAAF Edinburgh Adelaide South Australia

Job Schedule: 5/8

Job Function: Engineering Services

Department: Field Services Engineering

Reports To: Manager Applications Engineering Brisbane

Travel: To be validated within the contract

Description:

The Senior Specialist Applications Engineering service position provides technical and professional company representation in support of the Royal Australian Airforce AIR7000 TRITON contract with Northrop Grumman to the Commonwealth of Australia. The assignment will be positioned at RAAF base Edinburgh in Adelaide South Australia.

The Senior Applications Engineer position is responsible for installations test and evaluation system clearance operation on-the-job cross training and maintenance of communications systems in accordance with contractual obligations to support the AIR7000 TRITON UAV platform. The position strives to guarantee customer satisfaction and operational effectiveness of the capability through ethical and qualitative on-the-job performance. The primary goal is to provide effective support to the capability and minimize system downtime.

Responsibilities:

• Conduct initial Field Service Representative (FSR) onboarding and training to support the AIR7000 program in Brisbane Australia.
• Conduct On the Job training and development at RAAF Edinburgh Adelaide South Australia.
• Fulfil the TRITION RAAF Edinburgh FSR operational support from January 2027.
• Provide shift work within the TRITON platform mission periods and ensure operational effectiveness of the system.
• Installation configuration testing and troubleshooting Communications Equipment including Satellite Modems Transceivers BUCs LNB Fixed and Stabilized Antenna Systems.
• Installation configuration testing and troubleshooting UHF Terrestrial Communications Equipment at customer installation(s).
• Troubleshoot RF and IP based systems using specialized software and test equipment.
• Understand/Operate/Interpret Test Equipment and tools that are required to diagnose SATCOM and Terrestrial Radio Systems including but not limited to Spectrum Analyzers Data Testers Cable Testing Equipment Hand Tools etc.
• Conduct mechanical and electronicpreventive maintenance to predict problems and correct anomalies prior to catastrophic downtime.
• Develop construct implement or modify a test plan to isolate anomalies to keep the equipment downtime to a minimum.
• Interpret and follow moderately complex sketches schematics drawings charts graphs blueprints block and wiring diagrams of assigned equipment.
• Maintain logs charts and graphs for analysis evaluation and trend detection.
• Modify assigned equipment with authorized upgrades and perform temporary modifications to extend continued operation until maintenance can be performed.
• Participate in field installations upgrades demonstrations and deployments.
• Maintain close and professional liaison with customer personnel to provide information advice and services as required.
• Act as a liaison with the customer through effective and professional written and oral communication to positively represent the company.
• Act as a liaison with Engineering to highlight system defects and recommended hardware modifications for future improvements and new business opportunities.
• Act as a liaison with Field Management to handle employee relations to include employee development.
• Required to support travel to alternate TRITON sites to ensure operational effectiveness of the system.

Qualifications and Skills:

• This position requires a bachelors degree in electrical/Electronic Engineering or equivalent education training and/or work experience with a specialized knowledge of RF Systems particularly Satellite Communications Equipment and Systems UHF Terrestrial Radio Systems Electronics and Mechanics and a demonstrated ability to comprehend Electrical/Electronic schematics logic drawings wire lists and prints.
• Typically requires two plus (2) years related work experience and anunderstanding in Computer Science Networking Digital Control Systems RF Systems AC & DC power Satellite Operation and Maintenance Feedback Control and/or Tracking Disciplines and Command and Command Link Management Software.

• Proven written and oral communication skills to provide reports and briefings to the customer.

• Proof of relevant experience in lieu of a degree will be considered.

Position Requirements:

• Current Commonwealth of Australia security clearance at minimum Top Secret (NV2) Positive Vetting (PV).
• Ability to be granted access to Commonwealth of Australia Defence facilities.
• This position may require the ability to work independently.
• Experience in the operation and configuration of VSAT Terminals and Modems including iDirect VIASAT L3Harris Comtech.
• Experience in the troubleshooting of both fixed and mobile VSAT Terminals and Radio Systems
• Experience in the use and operation of Test Equipment i.e. Spectrum Analyzers
• Must be physically able to move up to 20 kgs.
• Have color vision to identify cables and wires.

Conditions:

• 8 hour shift responsibilities with potential for mission essential 10 hour shift as required.
• Requirement to work overtime as required to support operational mission requirements.
• Relocation assistance.
• Extended shift allowance.
• Home relocation assistance.

Job Schedule:

• Rotating shift roster supporting a 24/7 operational environment.
• Shifts are typically 8-10 hours in duration and may include day afternoon and night shifts.
• Weekend and public holiday work will be required in accordance with the roster.