Field Service Specialist (mfd) United Kingdom, Bristol
Manchester - UK
Job Summary
- Provide technical and application support to customers and colleagues in the life science field diagnostics pharmaceutical energy R&D environmental and biomedical sectors.
- Field Service work in Ireland and possibly in Europe assisting customers with various product solutions.
- Work with small and large chromatography systems in pharmaceutical environments
- Install and optimize hardware/software/network products perform maintenance and repairs and deliver end-to-end solutions.
- Train users on configuration and optimal use of the advanced features of our systems and software.
- Participate regularly in high-quality training to stay up-to-date with our products.
- Utilize the oneservice Mobile solution for effective information sharing and to increase efficiency.
- Build and maintain positive customer relationships representing oneservice positively in all customer interactions.
- A home-based role with approximately 80% travel typically four days per week away from home occasionally with overnight stays (company car provided also for private use).
- Comprehensive training and development opportunities to become the best in your field.
- Attractive compensation and benefits package including bonuses life insurance pension healthcare employee assistance programs vacation and company events.
- A degree in a science or engineering discipline (e.g. Chemistry Analytical Chemistry Biochemistry Biotechnology).
- Experience in service and support in a similar position in Life Science or Diagnostics or Medical Device Industry.
- Strong knowledge of analytical techniques and method development is a benefit.
- Problem-solving skills and experience with instrument data analysis software.
- Motivation to learn enjoy working remotely and visiting customers on-site.
- Excellent written and verbal communication skills in English.
- Strong attention to detail and process-oriented ensuring quality standards and aligning customer expectations with business needs.
Required Experience:
IC
About Company
oneservice is a global and independent service provider specialized in the fields of life science, diagnostics, and medical device technology. On behalf of our partners, our goal is to provide an excellent customer service. The company is ISO 9001 certified with offices in USA, German ... View more