Field Service Engineers

The Field Engineer plays a crucial role in supporting TOMRAs mission by maintaining repairing and optimising TOMRA equipment at customer sites. This nonsenior role focuses on rotabased field work involving reactive and preventative maintenance tasks to ensure machine uptime and strong customer satisfaction. 

RESPONSIBILITIES   

• Install maintain and repair TOMRA reverse vending machines. 

• Diagnose troubleshoot and rebuild mechanical and electrical components. 

• Deliver exceptional customer service as the front-line representative of TOMRA. 

• Interface daily with customers including retailers and shopping centres. 

• Travel extensively with occasional overnight stays and visits to service hubs or offices (including occasional work outside the UK). 

• Corrective Servicing: Analyse diagnose and rectify equipment issues to minimize downtime of RVM installations. 

• Preventative Servicing: Perform scheduled maintenance visits and service installed equipment to ensure optimal performance. 

• Installation & Commissioning: After training assist in the installation and commissioning of new RVM systems. 

• Reporting: Accurately report service assignments and faults using online tools and/or paper documentation. 

• Documentation: Record work performed and machine status in our ERP system (IFS). 

• As the team grows out shift or weekend work may be required. 

• Ensure that your equipment spares and van kit is always complete according to inventory list. 

• Look for areas of potential improvement of products and report to local service team. 

• Continuously stay informed and up to date with TOMRAs RVMs and products. 

• Adhere to Tomra Safe procedures 

• Follow LOTO procedures 

Qualifications :

• Strong electro-mechanical skills with the ability to analyze test and repair complex systems. 

• Excellent problem-solving abilities and attention to detail. 

• Customer-focused mindset with strong communication skills. 

• Flexibility to travel and work independently in the field. 

• Full UK driving license required. 

Additional Information :

Why TOMRA

Join a global leader committed to innovation and sustainability. At TOMRA youll have the opportunity to make a real impact and contribute to a better future.

What do you get from joining TOMRA

• Purposedriven work with real environmental impact
• A growing UK organisation at an exciting scaleup stage
• Supportive inclusive and collaborative culture
• Opportunities to learn develop and broaden your experience
• A role where your contribution is visible and valued
• Competitive salary 

Ready to grow your career with purpose

Please apply by sending us your CV a few words about yourself and why you are interested in the position and joining TOMRA. Please write this in the field Message to Hiring Team.

Applications are continually assessed so we encourage you to apply at the earliest.

TOMRA does not differentiate on the basis of gender race or ethnicity religion colour sexual orientation or identity disability age or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

Remote Work :

Yes

Employment Type :

Full-time