Field Service Engineer North West

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring with more than 100 years as the global leader in energy resilience delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource energy that ensures safety security and independence for people around the world. Our team members are focused on pushing boundaries continuing to innovate in an ever-changing landscape and keeping up with the pace required to create solutions for todays world demands.

Our product range includes engines generators power conversion UPS systems EV components and electrification solutions microgrid controls and management and clean energy solutions that serve a broad spectrum of OEM residential industrial and commercial customers. At Rehlko you have the freedom to identify create and deliver solutions large and small that help people and communities thrive in the moments that matter.

At Rehlko our team members are the essential energy that powers our organizations success. We are committed to fostering a safe and sustainable work environment where safety is everyones responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication proactively reporting hazards following protocols and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer

At Rehlko our Total Rewards programs are designed to accelerate growth energize performance and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood recognize results enable career mobility and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:

• Competitive compensation and benefits

• Work-life flexibility

• Recognition and rewards

• Development and career opportunities

• A safe and inclusive workplace

Why You Will Love this Job

Job Title: Field Service Engineer North West

Are you a skilled engineer looking for an opportunity to showcase your expertise

Join Clarke Energy as a Field Service Engineer where youll ensure the reliability and performance of our gas engines and related plant equipment.

Job Purpose

To maximize the availability and performance of gas engines and associated systems through expert maintenance troubleshooting and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers.

Key Responsibilities:

Maintenance and Troubleshooting

• Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements.
• Respond promptly to out-of-hours callouts troubleshooting faults effectively and restoring equipment operation.
• Collect label and dispatch oil samples to the laboratory in accordance with agreed procedures.
• Select and order the correct parts returning any unused items to minimize waste.
• Maintain van stock accurately using parts responsibly and reporting any shortages to the Area Manager.

Customer and Team Support

• Build and maintain positive relationships with customers by providing professional responsive support.
• Maintain clear communication with the Area Manager customers and subcontractors to ensure smooth site operations.
• Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.

Tools and Equipment

• Keep company-provided tools and equipment in excellent condition ensuring they are clean well-maintained and calibrated as required.
• Maintain high standards of site cleanliness and presentation.

Supervision and Training

• Support the Area Manager by supervising training and mentoring apprentices and new team members.

Health Safety and Environment

• Adhere to all health safety and environmental standards and regulations at all times.

What Were Looking For:

Technical Skills and Knowledge

• Strong engineering expertise with a solid understanding of gas engines and related systems.
• Electrical and mechanical engineering knowledge.
• Gas Safe registered.
• Proficient IT skills to document work and support reporting requirements.
• Coaching and mentoring abilities.

Personal Attributes

Were looking for someone who is:

• Trustworthy professional and reliable.
• Flexible and adaptable to changing demands.
• Customer-focused with strong relationship-building skills.
• Organized and able to manage workload effectively.
• Proactive taking initiative to ensure tasks are completed efficiently.
• Resilient under pressure and committed to quality and improvement.

Qualifications and Experience

Essential:

• A minimum of 5 years service engineering experience.
• NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.
• Apprentice-trained engineer.
• Gas Safe registration.
• Full driving license.
• Willingness to travel extensively work unsociable hours and stay away from home when required.

Desirable:

• Experience with gas engines.

What do you get in return

• Competitive hourly rate with overtime paid at 1.5x basic rate
• Up to 30 min each way each day travel paid at single time
• On call rota participation with call-out fee
• 25 days holiday plus 8 Bank Holidays
• Opportunity to buy or sell up to 5 days additional holidays per year
• Company pension contribution of 7%
• Company Van provided
• Comprehensive training program on Jenbacher engines and systems delivered in Liverpool by our dedicated Training team

If youre a skilled and motivated engineer ready to take on a challenging and rewarding role wed love to hear from you. Join Clarke Energy and be part of a team dedicated to delivering exceptional service to our customers.

About Us

Our Values

Curiosity Seek learn share
Trust Go farther together
Pace Focus to go faster
Excellence Find the win every day