Field Service Engineer

Bioquellan Ecolab company is a world leader in providing high-tech bio-decontamination equipment and services within healthcare life sciences and military environments. Our unique low temperature residue-free hydrogen peroxide vaporization (HPV) technology has been proven to provide rapid repeatable safe and reliable eradication of microbiological pathogens from rooms and other interior spaces.

The role of Bioquell Service Engineer within part of Ecolabs Life Science Division. You will be responsible for the service installation commission breakdown repair and calibration of a wide range of innovative bio-decontamination equipment utilised within life sciences healthcare and pharmaceutical environments.

The role will report into the Services Supervisor and be part of a team of UK and Irish engineers. The quality and care that we put into our products and services saves lives and a key part of this role is delivering a great customer experience; the ideal candidate will demonstrate experience in a customer facing role. Our customers expect great service and were focused on providing exceptional products combined with a world-class level of aftercare.

What youll do

Technical

• Install commission and verify medical devices/systems at customer sites in accordance with project plans approved procedures and safety requirements.
• Perform equipment qualification and verification activities as applicable (e.g. IQ/OQ/PQ GCD) including documenting results deviations and customer sign-off.
• Perform preventive and corrective maintenance diagnostics and on-site repairs to restore system performance and minimise downtime.
• Troubleshoot electrical mechanical software and network-related faults using appropriate tools procedures and controlled documentation.
• Execute preventive and corrective maintenance calibration checks (where applicable) and on-site repairs to restore performance and minimise downtime.
• Complete accurate service documentation (service reports checklists device history records as applicable) ensuring traceability and compliance with quality system requirements.

Safety & Compliance

• Comply with relevant regulations and standards as applicable as well as customer site policies (GMP).
• Coordinate with customers (lab managers biomedical/clinical engineering QA) to complete site work manage access and communicate status risks and next steps.
• Escalate complex or recurring issues with clear evidence (logs photos measurements) and participate in root cause analysis and corrective actions/preventive actions (CAPA) as required.
• Ensure compliance with applicable standards and site rules (HSE permits access control tool calibration ESD as relevant).

Administrative

• Provide customer training and operational guidance; support handover acceptance and readiness for audit/inspection where relevant.
• Maintain readiness for extensive travel and regular overtime including after-hours support during critical deployments or incident response.
• Support acceptance testing handover and performance verification; contribute to continuous improvement of procedures and knowledge base articles.

What youll need

• HND / degree in Engineering (Biomedical Electrical Mechanical Mechatronics Electronics or similar) or equivalent practical industry experience.
• Proven experience in field service commissioning maintenance or technical support for complex equipment - preferably in life science healthcare or other regulated environments.
• Strong troubleshooting skills across hardware and software; ability to read schematics wiring diagrams and technical manuals.
• Working knowledge of quality documentation practices in GMP (e.g. following controlled procedures completing checklists recording results and maintaining clear service records).
• Familiarity with test equipment and tools and safe working practices (including electrical safety where applicable).
• Basic understanding of networking concepts (IP addressing cabling switches) and working with logs/configurations.
• Ability to work independently at customer sites manage multiple priorities and maintain professionalism in customer-facing settings.
• Valid UK / Ireland driving licence and ability to travel extensively including frequent overnight hotel stays and regular overtime.
• Clear written and verbal communication skills; customer-facing professionalism
• No immigration sponsorship available for this role
• Not allergic to penicillin

If you are excited about this opportunity dont be put off by all the experiences and qualifications in our job descriptions we encourage you to apply anyways. You never know you could be just the right candidate for this position or for other roles.

Our Commitment to Diversity and Inclusion

At Ecolab we believe the best teams are diverse and inclusive and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit hire promote transfer and provide opportunities for advancement on the basis of individual qualifications and job all matters affecting employment compensation benefits working conditions and opportunities for advancement we will not discriminate against any associate or applicant for employment because of race religion colour creed national origin citizenship status sex sexual orientation gender identity and expressions genetic information marital status age disability or status as a covered veteran.

In addition we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority female disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career own your future and impact what matters.

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