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Field Officer Electronic Monitoring

Serco


Job Location:

Kent - UK

Monthly Salary: Not provided by the employer
Posted: 21 August 2026 (21 days ago)
Application Deadline: 18 November 2026
Vacancies: 1 Vacancy

Job Summary

Location: Stevenage any CB or IP28 postcode


Due to the nature of the role and operational requirements you must live within the SG postcode area

Caring. Compassionate. Resilient.
Sound like you You could be a Field Officer for Serco using these key strengths to make a positive difference for people during a difficult time in their lives.

Working as an Electronic Monitoring Field Officer for our Electronic Monitoring Service is more than just a job its the chance to be a part of something great to join a team where your contributions are valued and where you can positively impact the communities we serve every single day. And thats not all in addition to a rewarding career we also offer:

  • Base Salary of 27202 per annum
  • Company Car (includes personal use)
  • Pension (matched up to 6%) life insurance; 25 days annual leave plus Bank Holidays.
  • Continuous training & development opportunities
  • A range of benefits to support the health and wellbeing of you and your familysuch as Employee Assistance ProgrammeMIND Simply Health Care and Dental Plans and more
  • Access to a range of discounts and exclusive deals such as Merlin Attractions Mobile Phone discounts Cinema discounts Leisure Retail and Hospitality discounts and more
  • A supportive team & culture where youll get the chance to make a positive difference in a company passionate about diversity and inclusion.


We are operational all year round and due to the nature of the work we do this means that you will work a range of shifts. Your contractual working week is an average 37.5hrs per week. rolling rota including weekends and bank holidays. Evening shifts range from 5pm to 1am flexibility is key to the role as there may be occasions when you are required to start earlier or finish later however we operate a rota basis (provided approx. 10 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.

About the Role

On a day-to-day basis youll head off to visit individuals in their homes to install tagging equipment. Youll either work alone or alongside a Monitoring Support Officer. With every individual you meet youll have the opportunity to build their confidence in both you and the justice system reassuring them of their safety as well as that of the public. With every successful case youll be directly helping reduce the pressure on the prison system and give ex-prisoners the chance to be part of their community again. Every day and every individual are different which is what makes this role so varied and full of opportunities.

Youll receive 3 weeks of training and will be accompanied by an experienced Officer/Mentor on the road until youre comfortable in your new to genuine occupational requirements and contractual obligations we particularly welcome applications from female candidates for this role in line with the Equality Act 2010.

What you need to do the job
Our current Electronic Monitoring Field Officers come to us with different work & life experiences what youve done before doesnt matter what matters is that youre committed to making a difference to the lives of others the rest you will learn during your 2 weeks initial training course and through shadowing & mentorship from other experienced colleagues. You must have a current valid UK drivers license be reasonably fit and have good written and verbal communications skills essential to building relationships and rapport with any of the individuals that you meet.

Additional Information:
All offers of employment are subject to Baseline Personnel Standard Security vetting (which includes right to work/identity checks a basic criminal record check and verification of the last 3 years of employment or academic activity).

#ems

About Serco
At Serco not only is the nature of the work we do important everyone has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 50000 people responsible for delivering essential public services around the world in areas including defence transport justice immigration healthcare and citizen services. We are innovators committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks SercoInspire (Gender) SercoEmbrace (Multicultural) SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks led by colleagues who are passionate about diversity inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward so please apply promptly to avoid disappointment. At Serco we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&

At Serco we support fair access to employment for those with unspent criminal convictions through the Ban the Box pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j& to discuss.


Required Experience:

Unclear Seniority