F&B Hostess
Job Location:
Maidenhead - UK
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Description
Bombay Story is an informal modern genuine Indianrestaurant. The concept is based on the highest-quality Indian street andhome-cooked food. Salads grills and breads feature in a short butwell-thought-out versatile all-day menu.
Bombay Story is Fulfilling Colourful Fun EdgyMulticultural Fast Casual Global influence Young Dynamic and love the idea of people enjoying our dishes without thinking they havesacrificed an ingredient or flavour to conform to healthy eating.
The Bombay Story team is made up of passionate individualswith big personalities. Most importantly they love service excellencedelivered in our unique upbeat and vibrant style.
We are looking for a professional Host or Hostess to joinour team and be the first point of contact for our guests. You will need to beat the service of our guests from the moment they arrive till they leave andensure they have an excellent experience. Your contribution will directlyimpact the quality of the ambiance and atmosphere we offer our customerstherefore drive footfall and profits.
Host/Hostessresponsibilities include greeting guests providing accurate wait times andescorting customers to the dining and bar areas. For this role you should havesolid organizational and people skills to ensure our guests have a positivedining experience from the moment they arrive until their departure. You shouldalso be available to work weekend shifts.
The Role
Welcome guests to the venue Escort customers to assigned dining or bar areas Provide menus and announce Waiter/Waitresss name Gather customers feedback Monitor customer satisfaction while dining and alert the areas responsible staff. Greet customers upon their departure. Making menu recommendations answering questions and sharing additional information with restaurant patrons To assist the Restaurant Manager and their Assistants in keeping the morale of the Team up through social and educational events. Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children elderly) Answer incoming calls and address customers queries Assist wait staff as needed Occasionally taking customer orders and delivering food and beverages Good knowledge of the menu and specials. |
Skills &Competences
We up skill and train people with personalities so no previous experience is required BUT experience in the personality department is key! A good understanding of IT and POS systems Excellent communication skills |
Qualifications andRequirements of the position
English as a first or second language (spoken written and reading) Additional education training certificates or experience may be required. Meets state minimum age to serve alcohol. Availability to work nights weekends and holidays. Positive engaging personality and professional appearance. Basic math and computer skills. Exceptional interpersonal and communication skills. Strong task and time management abilities. Eye for detail and understanding of drink mixing tools and techniques. Well groomed and presentable Discretion and Loyalty The ability to multi task Excellent timekeeping Flexible working hours (incl. working on bank holidays) Any necessary working permits |
