Faulty Returns Operative

Shift pattern:

Week 1: Sunday - Wednesday 06:00 - 18:00

Week 2: Sunday - Tuesday 06:00 - 18:00

Please be aware that this role may require travel to our Elmsall and Dearne Valley warehouses

The role:

Situated in the receiving warehouse you will represent the interests of the processes within the warehouse and the product care of items.You will ensure that due care and attention is given to the detailed task of inspection whilst also servicing the needs of a production based warehouse.

What youll take on:

• Quality check stock thoroughly and ensure if it is fit for purpose andhave been recorded correctly if not you will be required to report errors
• Process damaged used and faulty products with the focus on recovery aspect
• Ensure fraudulent items have been logged on the system and raising this to the fraud team so they can investigate further
• Ensure that due care and attention is given to the detailed task of inspection and repacking of product
• Responsible for communicating any poor product care handling packaging and unsolved problems to the site
• Conduct audits identifying areas where improvements can be made processes/product care
• Maintain the departmental paperwork on a day to day basis in respect of accuracy of information reporting and filing

What youll bring:

• Be able to make objective decisions based on the information/facts given
• Have a high level of attention to detail in all functions of the role
• Able to work as part of a team or own initiative
• Communicate at all levels gaining respect and credibility
• Excellent understanding of Google Suite
• Flexible towards working hours and willing to work additional hours
• Punctual and reliable