Family Support Assistant

To provide advice guidance and practical support to families accessing Childrens Centres and Family Hubs helping them access the services they need to improve outcomes for children and young people. The role involves delivering support groups workshops and family-focused activities that promote early intervention learning development health wellbeing and positive family engagement.

• Welcome and support families accessing Childrens Centre and Family Hub services providing advice guidance signposting and referrals where appropriate.
  
• Plan facilitate and deliver support groups workshops and activities for children young people and families.
  
• Promote positive parenting child development and home learning through engaging and age-appropriate activities.
  
• Support children with special educational needs and ensure activities are inclusive and accessible.
  
• Build positive relationships with families including vulnerable and targeted groups encouraging engagement with available services.
  
• Work collaboratively with partner agencies including education health social care housing police and voluntary sector organisations.
  
• Contribute to initiatives that promote health wellbeing positive behaviour and family resilience.
  
• Provide information and support to families regarding local services and community resources.
  
• Assist with the planning organisation and administration of Childrens Centre and Family Hub activities.
  
• Support marketing outreach and community engagement activities to increase awareness of available services.
  
• Maintain accurate records and complete required administrative duties.
  
• Promote safeguarding equality diversity and inclusion in all aspects of service delivery.
  
• Attend training team meetings and development activities as required including occasional evening and weekend sessions.
  
• Work flexibly across Childrens Centres and Family Hubs as required to support service delivery.
  

• NVQ Level 3 qualification in Early Education Childcare Family Support or a related field.
  
• Experience working with children young people parents or families in a paid or voluntary capacity.
  
• Experience delivering engaging activities workshops or support sessions for children and families.
  
• Ability to build positive relationships with children young people and families from diverse backgrounds.
  
• Understanding of child development and age-appropriate learning activities.
  
• Knowledge of safeguarding responsibilities and the ability to identify and report concerns appropriately.
  
• Ability to support individuals experiencing distress or crisis and seek appropriate assistance.
  
• Strong communication and interpersonal skills.
  
• Ability to work effectively with partner organisations and multidisciplinary teams.
  
• Good organisational skills including planning preparation and record keeping.
  
• Commitment to equality diversity and inclusion.
  
• Flexibility to work occasional evenings and weekends as required.
  
• Experience working within a multicultural community.
  
• Experience supporting vulnerable families and early intervention programmes.
  
• Evidence of continuous professional development.
  
• IT literacy and experience using digital systems for record keeping and communication.
  
• Knowledge of local family support education health and community services.
  

• DBS Requirement: Enhanced DBS Check Required
  
• Hours: As per assignment requirements
  
• Location: Various Childrens Centres and Family Hubs across Slough
  
• Payment Frequency: Bi-Weekly Payments