Family Services Officer

• About The Role
• Are you passionate about making a difference in peoples lives
  Do you want to be part of a caring supportive and dedicated team
  
  Were looking for a Family Services Officer to join our supported accommodation service providing safe housing and guidance to vulnerable families. This is a rewarding opportunity to empower families to build independence stability and brighter futures.
  
  As a Family Services Officer youll:
  Accept and process referrals conduct interviews and carry out risk assessments.
  Develop and review individual support plans in collaboration with each client.
  Support families with empathy professionalism and a non-judgemental approach.
  Assist with housing management tasks such as rent collection repairs reporting and preparing units for letting.
  Build strong professional relationships with external agencies and partners.
  Maintain accurate records and contribute to required reporting and outcomes.
  Take part in supervision training team meetings and ongoing professional development.
  
  What were looking for:
  Good numeracy and literacy.
  Experience supporting vulnerable clients including those affected by domestic violence.
  Knowledge of safeguarding and child protection procedures.
  Ability to challenge inappropriate behaviour confidently and professionally.
  Strong decision-making skills especially under pressure.
  Experience of support planning and understanding the needs of vulnerable families.
  A caring empathetic and non-judgemental attitude.
  Knowledge of substance misuse (desirable).
  Experience working with children (desirable).
  
  
  
• About You
• About Us
• Field Lane is acharity with a long history of providing care and supportfor a diverse range of people including:

  • Adults with learning disabilities many of whom are also autistic.
  • Vulnerable families including those experiencing homelessness.
  • Individuals needing extra support to remain in their homes or with their families.

  We actively champion improved rights services and opportunities for people with autism and we are proud to provide inclusive compassionate support that helps people live fulfilling lives.

  Why Join Us
  Be part of a warm supportive and inclusive team.
  Ongoing training and professional development opportunities.
  The chance to make a meaningful difference every single day.
  Competitive pay and benefits package.

Required Experience:

Unclear Seniority