Facilities Management Assistant
Nottingham - UK
Job Summary
- Assist the Account Manager in executing Facilities Management Service Level Agreements and contracts.
- Oversee service delivery at multiple locations to uphold high standards.
- Conduct regular site visits inspections and audits.
- Document findings and provide feedback to foster continuous service improvement.
- Engage with customers and stakeholders to assess service performance and satisfaction.
- Aid in the recruitment process for cleaning and caretaking staff including:
- Reviewing applications
- Conducting interviews
- Supporting onboarding processes
- Reviewing applications
- Facilitate training and development for frontline employees.
- Plan and allocate mobile staff to cover absences due to sickness leave etc.
- Ensure staffing levels are sufficient across all sites.
- Support operational planning and workforce deployment.
- Cultivate positive relationships with customers and frontline staff.
- Experience in Facilities Management Cleaning Services Caretaking Services or a similar operational field.
- Proficiency in monitoring service standards and conducting site inspections.
- Strong skills in customer service and relationship management.
- Experience in recruitment training or staff supervision.
- Excellent organizational and communication abilities.
- Capability to work independently and manage multiple tasks.
- Proficient IT skills with experience in maintaining records and reports.
- Full UK Driving Licence and access to your own vehicle.
- Enhanced DBS Check.
- Ability to work the specified split shift pattern.
- Experience in a Local Authority or public sector setting.
- Familiarity with managing service contracts or Service Level Agreements.
- Experience in coordinating mobile teams or frontline operational staff.
- Knowledge of cleaning and caretaking service delivery.
- 17.51 per hour (Umbrella)
- 2 Month Contract
- Location: County Hall Nottingham (NG2 7QP)
- Enhanced DBS Required
- Own Vehicle Required
- Split Shift Working Pattern
- Bi-weekly Pay
- Opportunity to work within a dynamic Facilities Management team.
- A varied role that combines operational support customer engagement recruitment and service monitoring.
Required Skills:
Essential Requirements Previous experience in Facilities Management Cleaning Services Caretaking Services or a similar operational environment. Experience monitoring service standards and carrying out site inspections. Strong customer service and relationship management skills. Experience supporting recruitment training or staff supervision. Excellent organisational and communication skills. Ability to work independently and manage multiple priorities. Good IT skills and experience maintaining records and reports. Full UK Driving Licence and access to your own vehicle. Enhanced DBS Check. Ability to work the required split shift pattern. Desirable Requirements Previous Local Authority or public sector experience. Experience managing service contracts or Service Level Agreements. Experience coordinating mobile teams or frontline operational staff. Knowledge of cleaning and caretaking service delivery. Whats on Offer 17.51 per hour (Umbrella) 2 Month Contract Location: County Hall Nottingham (NG2 7QP) Enhanced DBS Required Own Vehicle Required Split Shift Working Pattern Bi-weekly Pay Opportunity to work within a busy Facilities Management team. Varied role combining operational support customer engagement recruitment and service monitoring. Suitable for candidates with experience as a Facilities Assistant Facilities Coordinator Facilities Supervisor Area Support Officer Cleaning Supervisor Caretaking Supervisor Facilities Officer or Operations Support Officer.