Expeditor

We are currently seeking meticulous resilient and vigilant Expeditor to join our Dormy team.

The on target earning potential for this role is 35901 / per annum - comprising a base salary of 27601 plus a qualified estimate of 8300 in gratuities and service charge.* As a member of the Gleneagles team you will also enjoy a fantastic range of perks benefits and rewards

One of the worlds most iconic luxury hotels and country retreats Gleneagles has been making memories for a century. Crowned Employer of the Year at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel Leisure for their 2025 Worlds Best Awards everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

Were devoted to making our people feel as valued as our this way we strive to support the whole you not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career some work seasonally while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours youd prefer to work were open to flexible working requests and offer hours shift patterns and contract types to suit everyone.

Location; Auchterarder just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr) Glasgow or Dundee (50mins) Stirling and Perth (25mins).

• Supporting our restaurant management team in controlling the flow of service ensuring that each dish matches the restaurants standards before it leaves the kitchen in line with our LQA and Forbes Standards creating an exceptional dining experience for our guests
• Expertly liaising between the FoH and the Culinary teams throughout service relaying any special requests or modifications setting an unbreakable rhythm and managing the workflow of the kitchen
• Understanding and responding to special requests or modifications in a calm knowledgeable and supremely professional manner
• Handling any delays or errors making quick and accurate decisions to keep our service running smoothly without sacrificing quality
• The last line of defence in our responsibility for allergies and intolerances youll display an outstanding knowledge of our menu making sure all components on the dish are correct and accurate before reaching our guests
• Youll be responsible for ensuring the pass and BoH are set daily to our exacting standards; clean organised setting the whole team up for success
• Interacting with our guests always warm professional helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

• Experienced in a similar role ideally in a luxury environment your attention to detail and quality standards are impeccable
• Your communication skills are outstanding you actively listen and youre adept in clearly relaying orders and specific instructions between teams
• Always remaining calm under pressure you have a strong presence on the pass and ensure that the BoH environment is one of focus and concentration
• You have a detailed knowledge in identifying modifications for allergies or preferences; youre also adept in recognising proper cooking times and plating techniques
• Highly motivated and possessing an immense sense of pride in your work; youre passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive can do attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; youre well organised and punctual
• You want to be part of a team that works hard supports each other and above all has fun along the way

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage Country Pursuits Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for 50.00 per annum

• Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately or you can save them up over a number of months for perks that cost that little bit more. All this gives you greater choice so you can pick the things that mean the most to you!
• Free pay day lunch and monthly drinks offers
• A generous refer a friend scheme

• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night a benefit available upon completion of 12 months service
• Friends & Family discounted rate of 225 - 275 B&B per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels located across some spectacular locations including London Paris Rome Dubai Doha Rio NY Chicago and name just a few
• Subsidised single occupancy en-suite accommodation available on our grounds

• Pension scheme
• Life Insurance
• Employee Assistance Programme offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
• It is estimated that in 2026 our full-time employees can expect to receive around 8300 in addition to their annual salary

If you are our next Expeditorplease forward your most recent CV to us today!

INDO