Events Ops Manager New Opening

EVENTS OPS MANAGER

Be part of one of Londons most significant cultural openings.

On 28th November 2026 the new London Museum will open its doors in the heart of historic Smithfield marking the culmination of a decade-long transformation of the iconic Victorian General Market into one of the worlds most exciting new cultural destinations. Bringing together thousands of years of Londons history with an ambitious programme of world-class events experiences and hospitality the museum is set to become a landmark destination for Londoners and international visitors alike.

Green & Fortune has been selected as the hospitality partner for this extraordinary venue creating a unique opportunity for an exceptional hospitality leader to help shape its future from day one.

We are seeking an ambitious and inspirational Events Ops Manager to lead one of Londons most prestigious event operations. This is far more than an operational leadership role. It is an opportunity to build a flagship events business establish world-class standards and create experiences that become synonymous with one of Londons most anticipated openings. This role will report to the Event Director.

KEY RESPONSIBILITIES

• Lead the planning and operational delivery of a diverse portfolio of events ensuring exceptional guest experiences and outstanding service standards.
• Drive operational excellence through effective planning innovation and continuous improvement.
• Lead inspire and develop a high-performing Events Operations team creating a positive and engaging culture.
• Work collaboratively with Sales Culinary Front of House and the wider leadership team to deliver seamless event experiences.
• Oversee workforce planning scheduling and labour cost management to ensure operational efficiency.
• Manage budgets monitor financial performance and identify opportunities to improve profitability.
• Build strong relationships with clients partners and key stakeholders ensuring every event exceeds expectations.
• Ensure compliance with Health and Safety food safety licensing and all relevant company policies.
• Manage external suppliers and agency partners to support successful event delivery.
• Contribute to the successful launch and ongoing growth of the London Museum hospitality operation helping to establish it as one of Londons leading events destinations.

ABOUT YOU

• Significant experience in an Events Operations leadership role within premium hospitality events or venues.
• A proven track record of delivering high-profile large-scale events while maintaining exceptional service standards.
• A commercially minded leader with strong financial awareness and the ability to drive operational performance.
• An inspiring people leader with experience developing motivating and leading high-performing teams.
• Highly organised with excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• A collaborative and influential communicator confident in building strong relationships with clients colleagues and stakeholders.
• Passionate about hospitality and creating memorable guest experiences with the ambition to help shape one of Londons most exciting new cultural destinations.

WHAT DO WE OFFER IN RETURN

Aviva DigiCare Health checks mental health & nutrition support GP consultations second medical opinions legal & bereavement assistance fitness programmes

Life Assurance 2x your annual salary

Company Sick Pay 5 days

Staff Discounts 50% off in our restaurant and 25% off at our cafés

Holiday Allowance Up to 33 days with length of service

Volunteer Day One paid day off each year to support a community or charity of your choice

Hospitality Essentials Benefit Hub Discounts on retail groceries gyms and more

Cycle to Work Scheme

Refer a Friend Scheme 150 for hourly-paid employees 350 for managerial positions

Learning & Development Access to our portal and further education through apprenticeship programmes

G&F Support Scheme

Hospitality Action Access to a confidential Employee Assistance Programme (EAP)

A LITTLE BIT ABOUT US

At Green & Fortune we dont do catering. We do moments. Memories. True hospitality from expert hands. Custom quality never cookie cutter. Proudly independent and established in 2008 we bring nearly 20 years of successful events strong partnerships and countless moments of high-quality hospitality.

We are hands-on operators creating tailored hospitality experiences across restaurants cafés bars event venues and workplace buildings in London.

Hospitality is about more than whats on the menu. Its about delivering the best experiences the best produce and the best moments to every guest. We are hosts chefs mixologists and marketeers. Front of house and behind the scenes. Producers of unforgettable events and champions of Londons best suppliers.

Green & Fortune is committed to fostering a diverse equitable and inclusive workplace. We encourage applications from individuals of all backgrounds and fully support candidates with disabilities throughout the recruitment process. If you require any adjustments please contact our People team at

We appreciate every application received. Please note that only successful candidates will be contacted.

Our ESG Commitment

We embed sustainability and responsibility into everything we do from reducing our environmental impact to supporting our people and local communities. Caring for our people our communities and the planet is part of everyday life at Green & Fortune and every team member plays a role in this.