Events Operations Supervisor Soho Farmhouse

The Role

At Soho House theEvents Operations Supervisoris responsible for delivering seamless high-quality events that reflect the standards and style of our private members club. Working closely with the Events Manager and wider operations team you will oversee the setup execution and breakdown of all eventsincluding private dining club programming corporate functions and social gatheringsandensuring an exceptional experience for both members and guests.

Whats in it for you

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Every House Membership
• 50% off Food & Drink 7 days a week
• Staff Room Rate; Any Bedroom Any House $100 a night
• Private Health and Dental Care
• Life Assurance
• Day off on your birthday
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether youre seeking entry-level employment or a new opportunity to expand your profession we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties

• Drive exceptional service standards by developing and refining systems that enhance the experience for members guests and staff.
• Collaborate across departments to ensure every guest interaction is seamless aligned with brand expectations and delivered with consistency.
• Ensure event spaces are prepared according to floor plans event briefs and brand standards
• Brief and lead front-of-house and back-of-house teams during events to ensure seamless coordination
• Liaise with the Events Manager Kitchen Bar AV and housekeeping teams to execute event requirements
• Oversee staffing plans ensuring correct numbers and roles are allocated per event
• Maintain a strong presence throughout events supporting guest service and team efficiency
• Conduct post-event breakdowns stock checks and cleanliness checks with relevant departments
• Report feedback incident logs and event performance to Events Manager
• Uphold all health and safety fire safety and food hygiene protocols during all event operations

What we are looking for...

• Minimum of 2 years experience in similar capacity
• Thrive in fast-paced high-volume environments and maintain calm through quickly and effectively problem solving under pressure
• Must be hospitable approachable passionate about customer service and respectful towards colleagues and guests
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules including weekends and holidays as needed
• Ability to take direction work in a team environment and autonomously