Events Manager

Join us as an Event Manager at The Dorchester Hotel recently recognised as one of The Sunday Times Top 10 Best Places to Work for in& 2026. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected in our values of passion personality respect working together and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a n Event Manager at The Dorchester Hotel you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.

What youll do

As an Events Manager at The Dorchester you will play a pivotal role in delivering seamless elegant and memorable experiences for our guests - whether they are celebrating lifes milestones or hosting high-profile corporate this role you will:

• Handle and manage event enquiries and annual bookings ensuring each guest receives personalised attention from the first point of contact through to post-event follow-up.

• Optimise business opportunities by promoting our event spaces and services ensuring maximum occupancy and guest satisfaction.

• Participate in menu tastings entertainment planning and special arrangements bringing creativity and precision to every detail.

• Offer expert guidance to guests on event logistics showcasing in-depth product knowledge of The Dorchesters unique offerings.

• Ensure exceptional service delivery by working closely with colleagues across departments including culinary service and front-of-house teams.

• Demonstrate flexibility and creativity in responding to bespoke requests and special occasions always aiming to exceed guest expectations.

Each event you oversee will reflect our commitment to excellence and your leadership will be instrumental in reinforcing The Dorchesters reputation as one of Londons most iconic venues for celebrations and gatherings.

What youll bring

Essential Skills and Experience

• Previous experience in an events or banqueting role within a five-star luxury establishment.

• Strong commercial awareness and a natural ability to build client relationships while optimising revenue opportunities.

• Excellent communication and interpersonal skills with the ability to manage diverse expectations with warmth and professionalism.

• Confident and articulate in client-facing situations with a passion for turning ideas into unforgettable guest experiences.

• Ability to remain calm organised and solution-focused under pressure.

• Fluency in English is required for effective collaboration across departments and client communication.

Preferred Skills

• Familiarity with event management software and hotel booking systems.

• A flair for creative planning including floral arrangements lighting and entertainment.

• Understanding of cultural sensitivities and etiquette especially in the context of international clientele.

This role is ideal for a charismatic and meticulous professional who thrives on orchestrating refined experiences developing trusted relationships with discerning guests and ensuring every event held at The Dorchester is flawlessly executed and genuinely unforgettable.

What youll get