Events Assistant & Host

Events Assistant & Host

The award winning National Space Centre is looking to recruit a talented individual to organise and deliver small-scale conferences and events ensuring first class customer service is delivered to all our corporate guests. This is a hands-on / physical role.

The National Space Centre is the UKs largest visitor attraction dedicated to space and space exploration welcoming around a quarter of a million visitors each year since its opening in June 2001. Venue Hire is a vital part of the business exploiting the highly themed surroundings of the award-winning building and exhibition to provide a unique experience. It has become firmly established as one of East Midlands unique premier events venue for a wide range of corporate events from conferences to product launches team building missions and evening dinners.

Reporting to:

Event Operations Manager

Hours:

Full Time 35 hours per week with flexibility of times to ensure cover for corporate events. This will include regular early mornings late evenings and weekends. There will be a requirement to support the business through working extra hours during busy and seasonal periods and weekends so flexibility is a key requirement of this role.

Salary:

28385 per annum

Closing date for applications is 9am Friday 4th September. Interviews for shortlisted candidates will be held 11th and 14th September at The National Space Centre.

Key Responsibilities & Accountabilities

• Be able to deliver conferences and events of up to 100 guests
• Organise pre-event admin such as dietaries event schedules & order logs.
• Lead events and be the main contact for event organizers.
• To provide excellent customer service throughout the event.
• Arranging and delivering the appropriate set-up and breakdown of events.
• Work as a part of the operational team including during peak visitor periods.
• Ensure that all health & safety procedures including fire and evacuation procedures and adhered to.
• Assisting in the maintenance of corporate hospitality equipment and reporting any faults to the relevant department.
• Ensuring the cleanliness and upkeep of conference and storage spaces
• Attend and contribute to regular corporate team meetings.
• Ensure stocks of corporate equipment are maintained e.g. glasses linen cutlery.
• Undertake essential ordering of anything required to hold conference.
• Assisting with any ad-hoc duties necessary to ensure a successful event include undertaking Space Crew duties assisting with housekeeping and similar.
• Provide line manager with briefings of new ideas and/or product development.
• Assist in the operations during our Christmas parties
• Adhere to food hygiene regulations.
• Support in the training of casual members of staff
• Conduct regular stock takes and ordering any necessary equipment eg linen pencils napkins
• Communicate with relevant teams regarding events/set up (kitchen DMs Education).
• Be a point of contact for casual staff
• Undertake in-house and external training as necessary.
• Other reasonable tasks as may be designated

Person Specification

• Ability to work effectively and efficiently within a busy environment.
• Ability to lead a team of Event Crew to ensure all tasks are completed efficiently and to the highest standards
• Ability to communicate and interact effectively with customers other staff members/teams plus agency staff.
• A can-do attitude
• Reliable with a responsible and positive attitude towards work.
• Ability to remain professional and to adapt to a variety of often challenging situations
• Demonstrate excellent customer service and an understanding of the needs of the customers by building a rapport.
• Communicate directly with corporate guests in a polite manor during an event.
• Excellent organizational skills and high attention to detail
• Ability to work alone and as a member of a team
• Ability to meet deadlines and to handle a variety of tasks/priorities
• Ability to comply with manual handling safety procedures.
• Transport to and from work is essential and is the persons responsibility.

Knowledge/Skills/Qualifications

• 1 years experience delivering conferences and events.
• Knowledge of health & safety
• Knowledge of food hygiene and allergens

The successful individual will be required to undertake a Disclosure and Barring Service Disclosure.

Required Experience:

Senior IC